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APAC Customer Advocacy Specialist

1 week ago

Singapore TCWGlobal Full time

Key Responsibilities

The Senior Customer Advocacy Manager will be responsible for:

  • Surfacing valuable customer insights by tracking, maintaining and reporting on all customer advocacy team tools, information, and assets
  • Working closely with Sales and customer-facing teams to cultivate a pipeline of customers that align to our key focus areas for reference activities to support sales and marketing
  • Reinforcing the company relationship with customers post-close by creating premium brand experiences for customers and drive future revenue

The ideal candidate will have strong interpersonal skills, excellent prioritization and project management skills, and a high degree of conscientiousness and eye for detail.