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Senior Customer Advocacy Program Manager

2 weeks ago

Singapore TCWGlobal Full time

Company Overview

We are a leading Cloud Security company seeking a Senior Customer Advocacy Manager to join our team. This role will be responsible for managing the pipeline and creation of customer stories, helping drive the expansion of our centralized customer advocacy platform.

You will be instrumental in bringing the 'voice of the customer' to life at one of the fastest growing cloud security companies. The Senior Customer Advocacy Manager collaborates closely with Sales, Comms, Customer Success, Global Marketing, Sales Enablement and Product Marketing to identify strong customer champions to capture their success and turn them into a compelling story in order to amplify the customers' voice in the marketplace, specifically in the APJ region.

This role supports the creation of world-class customer evidence materials and opportunities, assisting the sales team throughout the sales cycle and fostering an interconnected customer experience.