Current jobs related to Customer Advocacy Manager, APAC - Singapore - Quadient

  • Lead Manager, Advocacy

    3 weeks ago

    Singapore Rainbow Centre, Singapore Full time

    Roles & ResponsibilitiesRainbow Centre ("RC") envisions a world where persons with disabilities are empowered and thriving in inclusive communities.The Advocacy and Community Engagement ("ACE") team leads the development and coordination of RC's communications and partnerships to advance our mission. We serve as a channel to amplify our services and...

  • Senior Customer Advocacy Manager

    1 week ago

    Singapore SHIELD AI Technologies Pte Ltd Full time

    Responsibilities Work cross-functionally with Sales, Marketing, and Customer Success to identify customers who are willing to share their story to help other businesses like them. Lead the process to produce high-quality customer story content, including case studies, press releases, and customer video content. Collaborate with Product teams, Customer...

  • Privacy Advocacy Expert

    4 days ago

    Singapore TikTok Full time

    About Our TeamThe Privacy and Data Protection Office (PDPO) leads, supervises, and empowers all Tik Tok's privacy work in an accountable and industry-leading way. We are passionate about consulting across the company on implementing proper safeguards and technical mitigations to ensure our users' privacy is honored across our products and platforms.Job...

  • Privacy advocacy specialist

    4 days ago

    Singapore TikTok Full time

    Responsibilities Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of Tik Tok's...

  • APAC Regional Digital Controls Lead

    17 hours ago

    Singapore STACK INFRASTRUCTURE APAC PTE. LTD. Full time

    Roles & ResponsibilitiesTo apply, go to: APAC Regional Digital Controls Lead | Central Region - JobstreetWe are seeking a highly motivated and experienced APAC Regional Digital Controls Lead to drive the rollout and implementation of the Procore Project Management Platform across our projects in the APAC region. This individual will play a pivotal role in...

  • Financial Business Partner

    4 days ago

    Singapore APAC Michael Page Full time

    **Job Summary**We are seeking an experienced Financial Business Partner to join our APAC team. As a key member of our finance function, you will be responsible for managing full-set accounts, preparing and reviewing monthly financial reports, and driving budgeting and forecasting processes.You will also oversee GST and corporate tax submissions, lead...

  • Public Policy and Advocacy Program Manager

    4 days ago

    Singapore Google Full time

    We are seeking a highly skilled Public Policy and Advocacy Program Manager to join our Government Affairs and Public Policy team at Google.As a key member of our team, you will contribute to shaping our external engagement strategy, identifying and deploying executive voices to educate policy audiences, amplify announcements, and ensure our voice is heard on...

  • Legal Counsel, APAC

    17 hours ago

    Singapore AQUILA CLEAN ENERGY APAC PTE. LTD. Full time

    Roles & ResponsibilitiesThe Legal Counsel will play a critical supporting role within the ACE APAC Legal team, assisting senior team members on complex transactional and project-related matters.This role provides an opportunity to gain hands-on experience, mentorship and growth opportunities in the clean energy sector.Your responsibilities:Transactional and...

  • Associate CI Director, APAC

    3 weeks ago

    Singapore SHARKNINJA APAC HOLDING PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionProvide leadership and guidance in both validations and exploratory as well as quantitative and qualitative research in each market. Plan holistic market research plan, based on the business needs to achieve annual sales target, approaching both from product development side and marketing activity side. Sort out what...

  • Customer Marketing Manager, APAC

    1 week ago

    Singapore InsiderPTE Full time

    Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing—offering marketers a single platform to deliver unique...

  • Regional Personal Lines Actuary, APAC

    3 weeks ago

    Singapore AIG APAC HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesAt AIG, we are reimagining the way we help customers to manage risk. Join us as a Regional Personal Lines Actuary, APAC to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in ActuarialOur Actuaries are on the front lines, quantifying risk,...

  • Regional Personal Lines Actuary, APAC

    3 weeks ago

    Singapore AIG APAC HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesAt AIG, we are reimagining the way we help customers to manage risk. Join us as a Regional Personal Lines Actuary, APAC to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.Make your mark in ActuarialOur Actuaries are on the front lines, quantifying risk,...

  • Customer Success Manager

    3 weeks ago

    Singapore DIGIFY PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on...

  • Customer Success Manager

    3 weeks ago

    Singapore REVINATE SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesRevinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate’s Direct Booking Platform helps capture,...

  • Senior Customer Success Manager, APAC

    3 weeks ago

    Singapore CONTROL RISKS GROUP (S) PTE LTD Full time

    Roles & ResponsibilitiesDescriptionJoin the world's only threat and risk intelligence business integrating leading-edge AI technology with human expertise in a SaaS-based solution. Founded on the premise of "delivering critical insights first", we are helping the world's largest organizations and essential government agencies to safeguard their operations...

  • Sales Manager APAC

    18 hours ago

    Singapore French Chamber of Commerce in Singapore, The Full time

    Roles & ResponsibilitiesOn behalf of one of its clients, a leading provider of communications software technology, the French Chamber of Commerce is looking for a Sales Manager for the APAC region.The Sales Manager will be responsible for developing and expanding the company's presence in the region, identifying new business opportunities, and building...

  • Senior Asset Manager

    3 days ago

    Singapore APAC Michael Page Full time

    **Company Overview**APAC Michael Page is a trusted partner providing superior value-added finance services to the healthcare industry. With a strong team of more than 300 headcount, we are committed to delivering exceptional results.

  • Customer Success Manager

    3 weeks ago

    Singapore GO NET ZERO PTE. LTD. Full time

    Roles & ResponsibilitiesIntroduction to GoNetZeroGoNetZero empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits. It is the...

  • APAC Field Marketing Manager

    5 days ago

    Singapore Bricsys, part of Hexagon Full time

    Get AI-powered advice on this job and more exclusive features. Bricsys, a part of Hexagon, is a global provider of the BricsCAD brand of engineering design software since 2002. We are relentlessly committed to the success of our customers by offering cost-effective, mission-critical CAD software with industry-leading product support. We have offices all...

  • APAC Custody Product Head, Managing Director

    4 weeks ago

    Singapore State Street Corporation Full time

    Who we are looking forThe Custody Product organisation is recruiting for an APAC Custody Product Head to run the product in the region and be a key part of the custody leadership group. State Street's product organisation is leading an exciting period of transformation for the business and requires an experienced APAC Custody Product Head to join the team...

Customer Advocacy Manager, APAC

2 weeks ago

Singapore Quadient Full time

Full time Customer Advocacy Manager, APAC Singapore - Singapore Apply
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
Are you a Customer Advocacy Manager working within a Software company, who is looking for an international role?
Do you enjoy communicating helping international clients get the best out of their software solutions, while having a direct impact on your business through successfully renewing existing contracts?
We’re looking for a Customer Advocacy Manager to join us our team in either Czechia or Poland. Read on for more information...
Your role in our future
You will protect Quadient Maintenance Revenue and prevent attrition in maintenance revenue by proactively monitoring license usage in the customers and looking for signs that the customer is either unlikely to renew or reduce their maintenance renewal. You will also look for opportunities to position upgrades from either partners or professional services to position the value to the customer of the upgrade, working closely with Finance to coordinate the renewals that are due, to ensure they are accurate and in line with the records Finance hold against the APAC customer.
You will become intimate with maintenance accounts and bridging the gap with Finance to ensure we maintain accurate system of record for license and deployed products.
You will be an expert in solidifying existing customer accounts and elevating Quadient to a more strategic position within the largest renewal customers, flagging the account and Customer Engagement Team with upgrade information or license gaps.
You’ll be on the lookout for opportunities to improve Customer Satisfaction rankings where possible, especially on partner projects where there may be the opportunity to feedback and further improve the partner CSAT to the Partner program.
You will proactively assess, clarify and validate customer needs on an ongoing basis, feeding back to the account teams; focusing on any license gaps or best practice upgrade policy of Quadient.
Your profile
You have proven experience in renewals and customer relationships in a Software or related environment, you most likely come from either a CXM or SaaS company.
You are customer focused and results oriented and you have can demonstrate your track record of success in over achievement of quota.
You possess excellent communication skills; you’re fluent in both verbal and written English, and you can demonstrate your ability to interact with finance, sales, and customers, communicating complex license issues into everyday language.
Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Help shape the future of customer communications. Apply now.
Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning:
Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community:
Join diverse communities and engage in our Philanthropy program.
Comprehensive Rewards:
Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
Caring for Wellbeing:
Access our complimentary employee assistance program for mental health support.
Be yourself at Quadient
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at
Quadient is an Equal Employment Opportunity Employer: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.
#J-18808-Ljbffr