Current jobs related to Senior customer advocacy manager - Singapore - SHIELD AI TECHNOLOGIES PTE. LTD.

  • Customer Advocacy Program Manager

    7 days ago

    Singapore TCWGlobal Full time

    T CWGlobal is seeking a highly skilled Customer Advocacy Program Manager to lead our customer advocacy initiatives. As a key member of our team, you'll be responsible for building and executing customer advocacy programs that drive business growth and customer satisfaction.The successful candidate will have a proven track record of managing customer-facing...

  • Senior Customer Advocacy Manager

    7 days ago

    Singapore SHIELD AI Technologies Pte Ltd Full time

    Responsibilities Work cross-functionally with Sales, Marketing, and Customer Success to identify customers who are willing to share their story to help other businesses like them. Lead the process to produce high-quality customer story content, including case studies, press releases, and customer video content. Collaborate with Product teams, Customer...

  • Lead Manager, Advocacy

    3 weeks ago

    Singapore Rainbow Centre, Singapore Full time

    Roles & ResponsibilitiesRainbow Centre ("RC") envisions a world where persons with disabilities are empowered and thriving in inclusive communities.The Advocacy and Community Engagement ("ACE") team leads the development and coordination of RC's communications and partnerships to advance our mission. We serve as a channel to amplify our services and...

  • Privacy advocacy specialist

    3 days ago

    Singapore TikTok Full time

    Responsibilities Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of Tik Tok's...

  • Senior Customer Ambassador

    7 days ago

    Singapore TCWGlobal Full time

    We're looking for a talented Senior Customer Ambassador to join our team at TCWGlobal. As a senior-level professional, you'll be responsible for developing and implementing customer advocacy strategies that drive business growth and customer loyalty.The ideal candidate will have 10-20 years of experience in advocacy, marketing, customer success, program...

  • Privacy Advocacy Expert

    3 days ago

    Singapore TikTok Full time

    About Our TeamThe Privacy and Data Protection Office (PDPO) leads, supervises, and empowers all Tik Tok's privacy work in an accountable and industry-leading way. We are passionate about consulting across the company on implementing proper safeguards and technical mitigations to ensure our users' privacy is honored across our products and platforms.Job...

  • Privacy Advocacy Specialist

    7 days ago

    Singapore TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...

  • Sustainability Advocacy Manager, APJ Region

    7 days ago

    Singapore Amazon Full time

    We are seeking an experienced Sustainability Advocacy Manager to join our APJ region team. As a critical part of our public policy function, you will be responsible for driving policy priorities and leading engagements with policymakers, regulatory bodies, and industry groups or trade associations.ResponsibilitiesDeveloping strategic relationships with...

  • Senior Care Program Manager

    7 days ago

    Singapore Sunrise Senior Living Full time

    Job Description:As a Life Enrichment Manager at Sunrise Senior Living, you will play a vital role in enhancing the lives of our residents by creating engaging and personalized experiences.The ideal candidate will have experience working with seniors with memory impairments and possess excellent communication skills. They will be responsible for developing...

  • Public Policy and Advocacy Program Manager

    3 days ago

    Singapore Google Full time

    We are seeking a highly skilled Public Policy and Advocacy Program Manager to join our Government Affairs and Public Policy team at Google.As a key member of our team, you will contribute to shaping our external engagement strategy, identifying and deploying executive voices to educate policy audiences, amplify announcements, and ensure our voice is heard on...

  • Commercial Operations Manager

    7 days ago

    Singapore Manager, Commercial Full time

    Key ResponsibilitiesThe Commercial Manager will be responsible for:Driving Business GrowthDevelop and execute commercial strategies that align with company objectives.Identify and capitalize on new revenue streams and growth opportunities.Collaborate with cross-functional teams to improve operational efficiency.Leading Pricing StrategiesLead pricing...

  • Patient Advocacy Manager

    4 days ago

    Singapore This is an IT support group Full time

    About the RoleThe Senior Health Representative is a consultative role responsible for providing expert advice and guidance to customers on Pfizer's product portfolio and digital solutions.As a trusted advisor, you will work closely with customers to understand their needs and preferences.You will draw on your knowledge of the healthcare industry, Pfizer's...

  • Customer Success Manager

    3 weeks ago

    Singapore DIGIFY PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on...

  • Senior Social Worker

    3 weeks ago

    Singapore RN CARE PTE. LTD. Full time

    Roles & ResponsibilitiesIdentify and evaluate inherent risks in cases by synthesizing diverse information. Utilize professional tools and templates to support staff in case assessment and planning. Represent the centre in advocacy efforts, aiming to ensure vulnerable families have equal access to opportunities by collaborating with community partners. ...

  • Senior Social Worker

    3 weeks ago

    Singapore RN CARE PTE. LTD. Full time

    Roles & Responsibilities Identify and evaluate inherent risks in cases by synthesizing diverse information. Utilize professional tools and templates to support staff in case assessment and planning. Represent the centre in advocacy efforts, aiming to ensure vulnerable families have equal access to opportunities by collaborating with community partners. ...

  • Customer Success Manager

    3 weeks ago

    Singapore GO NET ZERO PTE. LTD. Full time

    Roles & ResponsibilitiesIntroduction to GoNetZeroGoNetZero empowers clients worldwide to achieve their net-zero goals. As a global decarbonisation solution provider, it offers comprehensive end-to-end solutions through its digital platform and verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits. It is the...

  • Pricing and Profitability Specialist

    7 days ago

    Singapore Manager, Commercial Full time

    Job OverviewThe Commercial Manager is a key member of the management team, responsible for driving business growth, leading pricing strategies, and managing commercial activities.Key Skills and Qualifications:Bachelor's degree in Business, Finance, Economics, or a related field.Minimum of 7-10 years of experience in commercial management, business...

  • Customer Success Executive

    3 weeks ago

    Singapore PRIMUSTECH PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Customer Success Executive, you will be the primary point of contact for our customers, ensuring they derive maximum value from our solution. You will play a critical role in driving product adoption, retention, and customer satisfaction. By understanding client needs and challenges, you will proactively offer solutions and...

  • Strategic Business Growth Leader

    7 days ago

    Singapore Manager, Commercial Full time

    Job DescriptionThe Commercial Manager plays a pivotal role in driving business growth through strategic planning, contract review, and negotiation. This leader optimizes profitability, ensures compliance, and fosters key stakeholder relationships.Responsibilities:Develop and execute commercial strategies aligned with company objectives.Analyze market trends,...

  • Customer Advocacy and Insights Leader

    7 days ago

    Singapore Amazon Full time

    About the TeamThe Customer Experience and Business Trends team is responsible for deeply understanding and improving customer experience globally. We are a diverse team of builders who develop products, services, ideas, and various ways of leveraging data to influence product and service offerings.Key Responsibilities:Determine customer needs and preferences...

Senior customer advocacy manager

2 weeks ago

Singapore SHIELD AI TECHNOLOGIES PTE. LTD. Full time

Responsibilities
Work cross-functionally with Sales, Marketing, and Customer Success to identify customers who are willing to share their story to help other businesses like them.
Lead the process to produce high-quality customer story content, including case studies, press releases, and customer video content.
Collaborate with Product teams, Customer Success teams, and customers to gather information for creating compelling and interactive case studies that align with Marketing and Business goals.
Support the creation and distribution of Marketing assets including customer case studies, story slides for Sales, webinars, video testimonials, social media content, press releases, and more.
Prepare questions for customer interviews, conduct interviews, and work with Marketing and Product teams to create written and video testimonials that showcase the value and benefits of SHIELD products and services for use by Marketing and Sales teams.
Develop creative, new ways to tell customer stories that turn customer experiences into emotional and inspiring brand awareness content.
Minimum Requirements
5+ years of proven experience in customer marketing, customer advocacy, or a related role.
The ideal candidate will be a flexible, cross-functional team player with a passion for storytelling, customer success, and innovation.
Significant experience in B2 B technology marketing with a keen understanding of the Internet ecosystem and technical audiences.
Experience writing customer case studies and producing customer videos that showcase customer success.
Strong written and verbal communication skills.
Exceptional project management and organizational skills.
Strong interpersonal skills for building and maintaining relationships with customers and cross-functional teams.
Creative thinking and problem-solving abilities.
You are excited to find and tell stories to drive benefits for both customers and SHIELD.
#J-18808-Ljbffr