#SGunited Jobs IT Helpdesk Engineer

We are looking for a IT Helpdesk Technician:Location: Toa PayohGross Salary: S$2,400 IT helpdesk first level support with basic IT skills Basic experiences with IT troubleshooting Log incident and Service Request tickets and assigned to respective party Follow through ticket incidents till case closure Able to execute instructions from Lv2 engineers Problem...

Position SummaryIT Helpdesk Engineer is responsible to provide helpdesk support to resolve employee IT issues.Key Responsibilities Handle all inhouse and contracted assets, maintain IT documentation, inventory and liaise with vendors. Engaged in internal EUC projects, PC/Laptop purchase, part replacement / repair for end user computing devices Assist in the...

Roles & Responsibilities1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.3.Furnish and submit timely updates to customers...

Roles & Responsibilities1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.3.Furnish and submit timely updates to customers...

Position: Technical Helpdesk EngineerDuration: Permanent**Location: SingaporeResponsibilities: Perform basic troubleshooting based on SOP and guides Escalate tickets to next level and ensure resolution within Service Level Agreement Ensure that all customer queries and any followup interactions are logged into CRM accurately and timely. Proactively escalate...

Engineering and Technology - Corporate IT, Singapore Experienced (Individual Contributor) Corporate IT is the backbone of our business. Our team helps Sea develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational...

Customer Service Helpdesk (L1 Support) (102):Responsibilities: Perform followups to ensure problems have been resolved. Communicate problems and issues through weekly update in meeting Provide suggestion and solution to user Work with technology/ support or PMO in resolving issues Understand and record issues for tracking or investigation purpose based on...

Helpdesk Ops Support (102):Responsibilities:- man the project mailbox- response/provide advise to users for issue raised- maintain and categorize incident logs in CRM- co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA- compile weekly/monthly statistics for reportingRequirements: Educational Qualification: Diploma...

Job Highlights1) We aim for work-life balance.2) Empathic, Efficient, and Productive company culture.3) Recognition through incentives.4) Transport during working hours claimable5) AWS, Medical and Dental, Annual Health screening benefits6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm.7) Additional incentives for ad hoc rolesWhat we seek1) Team players...

HelpDesk Support Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner Ability to understand internal users needs and provide...

Job Responsibility· Manage sales report and performance data to gauge productivity and achieve daily, weekly and monthly sales goals.· Assign duties to team members and create work schedules.· Develop operational strategies and ensure that the operational activities meet the organization's requirements.· Manage bid conditions and tender preparations.·...

Presently we have a Job Opening for a Helpdesk position Identify the impact, urgency, and priority of incidents Provide initial troubleshooting and support for incidents. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.

Roles & ResponsibilitiesJob Description & Requirements1) Work closely with the QS manager on tenders and projects.2) Liaising with site in-charge for progress of work done on site.3) Prepare progressive claims and potential variation claims at regular intervals of the project.4) Quantity measurement, costing and estimation for both pre-contract and post...

Roles & ResponsibilitiesSenior L1 Helpdesk Support Working Hours: Mon-Fri Working Location: Central Remuneration package: Up to $3,800 + AWSWe are seeking a proactive individual to support daily Technical Helpdesk operations at the Operation Centre. The ideal candidate will manage complex incidents, oversee staff performance, and ensure service levels are...

Roles & ResponsibilitiesJob Description Perform troubleshooting for End user computing needs remotely Handle incident tickets, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and close all tickets once complete. Provide advice and assistance to users on the usage of simple...

Roles & ResponsibilitiesJob Description Perform troubleshooting for End user computing needs remotely Handle incident tickets, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and close all tickets once complete. Provide advice and assistance to users on the usage of simple...

End user support Assist in Operating Systems Migration and related support. Support, troubleshooting, diagnosis of hardware and software problems. Responsible for correcting all problems associated to supported list of End User Equipment and Software. Provide accurate and timely documentation in IT Service Management Tool. Closing all assigned and resolved...

IT HELPDESK AGENTImmediate Vacancies for IT Helpdesk AnalystsJob Requirement: IT helpdesk firstlevel support Call Center experience is advantageous Basic experience with IT troubleshooting Problem diagnostics via remote support tool and calls Familiar with office productivity tools such as O36 Strong communication skills and detailed work Proficient Customer...

IT/Helpdesk Support Engineer (West)Monday - Friday, 8.30am-5pm,Saturday, 8.30-1pm (once a month)Transport at Boon Lay MRTAWS + Variable Bonus + Medical BenefitsJob Scope: First and Second level technical support for user's desktops and laptops (Windows OS) Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory,...

Roles & ResponsibilitiesJob Responsibilities:Provide IT Helpdesk Support:Respond to user inquiries and troubleshoot technical issues. Assist with software installations, updates, and configurations. Maintain and support hardware, including computers, printers, and other peripherals.Domain Migration Assistance:Support the migration of user accounts, data, and...