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IT Helpdesk Engineer
2 weeks ago
- Assist in Operating Systems Migration and related support.
- Support, troubleshooting, diagnosis of hardware and software problems.
- Responsible for correcting all problems associated to supported list of End User Equipment and Software.
- Provide accurate and timely documentation in IT Service Management Tool.
- Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
- Relocation of computer devices and peripherals.
- To guide, update and follow up to end users.
- Diplomac / Nitec in Information Technology or related field
- At least 1 year of experience in
Desktop support or Helpdesk / Service Desk support:
5 days work at Raffles Place:
Bank working enviroment
- Salary up to $3000
Start work immediately or within short notice
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