Technical Helpdesk Engineer

Engineering and Technology - Corporate IT, Singapore Experienced (Individual Contributor) Corporate IT is the backbone of our business. Our team helps Sea develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational...

Position SummaryIT Helpdesk Engineer is responsible to provide helpdesk support to resolve employee IT issues.Key Responsibilities Handle all inhouse and contracted assets, maintain IT documentation, inventory and liaise with vendors. Engaged in internal EUC projects, PC/Laptop purchase, part replacement / repair for end user computing devices Assist in the...

We are looking for a IT Helpdesk Technician:Location: Toa PayohGross Salary: S$2,400 IT helpdesk first level support with basic IT skills Basic experiences with IT troubleshooting Log incident and Service Request tickets and assigned to respective party Follow through ticket incidents till case closure Able to execute instructions from Lv2 engineers Problem...

Roles & ResponsibilitiesSenior L1 Helpdesk Support Working Hours: Mon-Fri Working Location: Central Remuneration package: Up to $3,800 + AWSWe are seeking a proactive individual to support daily Technical Helpdesk operations at the Operation Centre. The ideal candidate will manage complex incidents, oversee staff performance, and ensure service levels are...

OverviewRoc Tech is an emerging hedge fund, fueled by prominence technology innovation, accelerating in expanding her operation across the global markets.Our Helpdesk Engineers are responsible for Windows AD architecture optimization, group policy configuration, management, and maintenance, system security baseline optimization, and monitoring. As part of...

Roles & ResponsibilitiesJob Responsibilities:Provide IT Helpdesk Support:Respond to user inquiries and troubleshoot technical issues. Assist with software installations, updates, and configurations. Maintain and support hardware, including computers, printers, and other peripherals.Domain Migration Assistance:Support the migration of user accounts, data, and...

Roles & ResponsibilitiesL1 IT Helpdesk Support Working Hours: Mon-Fri (Hybrid) Working Location: Central Remuneration package: Up to $3,000 + AWSWe are seeking a diligent and customer-focused individual to join our Technical Helpdesk team. The ideal candidate will handle customer inquiries, perform basic troubleshooting, and ensure timely resolution of...

Roles & ResponsibilitiesL1 IT Helpdesk Support Working Hours: Mon-Fri (Hybrid) Working Location: Central Remuneration package: Up to $3,000 + AWSWe are seeking a diligent and customer-focused individual to join our Technical Helpdesk team. The ideal candidate will handle customer inquiries, perform basic troubleshooting, and ensure timely resolution of...

IT/Helpdesk Support Engineer (West)Monday - Friday, 8.30am-5pm,Saturday, 8.30-1pm (once a month)Transport at Boon Lay MRTAWS + Variable Bonus + Medical BenefitsJob Scope: First and Second level technical support for user's desktops and laptops (Windows OS) Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory,...

HELPDESK AND DESKTOP SUPPORT ENGINEERCompany : Delteq Pte LtdDesignation : Helpdesk & Desktop Support EngineerQualification : Certificate/Diploma In IT related DisciplinesExperience : 3 Years and aboveFull/Contract : Full time (Permanent)Skills/Domain : 3-5 years of working experience in delivering projects and presales.Responsibilities:Ø IT managed service...

Roles & ResponsibilitiesJob Description Perform troubleshooting for End user computing needs remotely Handle incident tickets, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and close all tickets once complete. Provide advice and assistance to users on the usage of simple...

Roles & ResponsibilitiesJob Description Perform troubleshooting for End user computing needs remotely Handle incident tickets, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties and close all tickets once complete. Provide advice and assistance to users on the usage of simple...

Job Summary:Requirements:High school diploma or equivalent; relevant certifications or associate/bachelor's degree in IT-related field is a plus.Proven experience in a customer service or technical support role, preferably in a helpdesk or service desk environment.Solid understanding of computer systems, hardware, software, and peripherals.Excellent...

Job description:**IT Helpdesk ManagerWe are looking for an experienced IT help desk manager to oversee our IT Helpdesk team providing 1st level exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical...

HelpDesk Support Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner Ability to understand internal users needs and provide...

Roles & ResponsibilitiesWe are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.Key Responsibilities:Operational SupportLead, manage, and oversee the...

Roles & ResponsibilitiesWe are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.Key Responsibilities:Operational Support Lead, manage, and oversee the...

Roles & ResponsibilitiesWe are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.Key Responsibilities:Operational Support Lead, manage, and oversee the...

Roles & ResponsibilitiesPresently we have a Job Opening for a IT Helpdesk positionIssue Management - Log all incoming calls and email and record sufficient information to facilitate effective incident processing. Identify the impact, urgency, and priority of incidents Provide initial troubleshooting and support for incidents. Escalate incidents that cannot...

Helpdesk/ Technical Support on basic PC Hardware, Software and ApplicationsNetwork EnvironmentRouter / Switches -Cisco, HP, FortinetVirtual Private Network CiscoPC Operating System -Microsoft Windows 10/11, Microsoft Active DirectoryServer Operating System -Windows Server 2016, 2019 and higher, LinuxIP Telephony System -CiscoProgramming Language -Windows and...