IT Helpdesk Engineer

Position SummaryIT Helpdesk Engineer is responsible to provide helpdesk support to resolve employee IT issues.Key Responsibilities Handle all inhouse and contracted assets, maintain IT documentation, inventory and liaise with vendors. Engaged in internal EUC projects, PC/Laptop purchase, part replacement / repair for end user computing devices Assist in the...

We are looking for a IT Helpdesk Technician:Location: Toa PayohGross Salary: S$2,400 IT helpdesk first level support with basic IT skills Basic experiences with IT troubleshooting Log incident and Service Request tickets and assigned to respective party Follow through ticket incidents till case closure Able to execute instructions from Lv2 engineers Problem...

Position: Technical Helpdesk EngineerDuration: Permanent**Location: SingaporeResponsibilities: Perform basic troubleshooting based on SOP and guides Escalate tickets to next level and ensure resolution within Service Level Agreement Ensure that all customer queries and any followup interactions are logged into CRM accurately and timely. Proactively escalate...

Customer Service Helpdesk (L1 Support) (102):Responsibilities: Perform followups to ensure problems have been resolved. Communicate problems and issues through weekly update in meeting Provide suggestion and solution to user Work with technology/ support or PMO in resolving issues Understand and record issues for tracking or investigation purpose based on...

Helpdesk Ops Support (102):Responsibilities:- man the project mailbox- response/provide advise to users for issue raised- maintain and categorize incident logs in CRM- co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA- compile weekly/monthly statistics for reportingRequirements: Educational Qualification: Diploma...

Engineering and Technology - Corporate IT, Singapore Experienced (Individual Contributor) Corporate IT is the backbone of our business. Our team helps Sea develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational...

Job Highlights1) We aim for work-life balance.2) Empathic, Efficient, and Productive company culture.3) Recognition through incentives.4) Transport during working hours claimable5) AWS, Medical and Dental, Annual Health screening benefits6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm.7) Additional incentives for ad hoc rolesWhat we seek1) Team players...

HelpDesk Support Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner Ability to understand internal users needs and provide...

OverviewRoc Tech is an emerging hedge fund, fueled by prominence technology innovation, accelerating in expanding her operation across the global markets.Our Helpdesk Engineers are responsible for Windows AD architecture optimization, group policy configuration, management, and maintenance, system security baseline optimization, and monitoring. As part of...

HELPDESK AND DESKTOP SUPPORT ENGINEERCompany : Delteq Pte LtdDesignation : Helpdesk & Desktop Support EngineerQualification : Certificate/Diploma In IT related DisciplinesExperience : 3 Years and aboveFull/Contract : Full time (Permanent)Skills/Domain : 3-5 years of working experience in delivering projects and presales.Responsibilities:Ø IT managed service...

Roles & ResponsibilitiesSenior L1 Helpdesk Support Working Hours: Mon-Fri Working Location: Central Remuneration package: Up to $3,800 + AWSWe are seeking a proactive individual to support daily Technical Helpdesk operations at the Operation Centre. The ideal candidate will manage complex incidents, oversee staff performance, and ensure service levels are...

Seeking a highly competent and organized IT helpdesk manager with experience in software procurement, installation, administration, and compatibility. Possessing a proven ability to maintain the day-to-day helpdesk operations of an IT Infrastructure and its business systems, as well as executing projects from conception to commencement. With an extensive...

End user support Assist in Operating Systems Migration and related support. Support, troubleshooting, diagnosis of hardware and software problems. Responsible for correcting all problems associated to supported list of End User Equipment and Software. Provide accurate and timely documentation in IT Service Management Tool. Closing all assigned and resolved...

IT/Helpdesk Support Engineer (West)Monday - Friday, 8.30am-5pm,Saturday, 8.30-1pm (once a month)Transport at Boon Lay MRTAWS + Variable Bonus + Medical BenefitsJob Scope: First and Second level technical support for user's desktops and laptops (Windows OS) Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory,...

Scope:As a Helpdesk Support Specialist, you will get to:Monitor and observe system alerts or out of the normal system behaviours. Perform consolidation of records for reporting for monitoring, analytics or audit purposes. Perform post change system health checks to verify that the changes didn't caused undesirable behaviours. Manage the life cycle of...

Job Summary:Requirements:High school diploma or equivalent; relevant certifications or associate/bachelor's degree in IT-related field is a plus.Proven experience in a customer service or technical support role, preferably in a helpdesk or service desk environment.Solid understanding of computer systems, hardware, software, and peripherals.Excellent...

**Job Description: - **" Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required." Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner" Ability to understand internal users needs and provide...

Perform Asset Management of Infrastructure and Computing Devices Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. Work with 3rd parties vendors Provide Training, Coaching and orienting users on how to use computer devices. Be responsible for completing assigned...

Perform Asset Management of Infrastructure and Computing Devices Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. Work with 3rd parties vendors Provide Training, Coaching and orienting users on how to use computer devices. Be responsible for completing assigned...

Roles & ResponsibilitiesSummary of Job DescriptionTo guide and lead the IT Helpdesk and end-user computing (EUC) services in TFPC and its subsidiaries.Key Responsibilities1. To guide and lead the onsite IT Helpdesk and end user computing team.2. Overall management, administration and technical support of day-to-day onsite end user devices serviceability,...