Customer Service Team Lead

Position: Customer Service Team Lead / Manager -(order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pm Working Location: North Bridge Road, High Street Centre (Near Clarke Quay)Starting Salary: $4000 - $6000The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...

Roles & ResponsibilitiesKey Responsibilities:Respond to all enquiries (calls, emails, walk-ins) accurately and promptly, following SOPs, policies, and procedures. Ensure timely and correct escalation or resolution of urgent cases. Handle appeals and complaints swiftly and accurately. Monitor and record all enquiries for accurate reporting. Maintain the...

The Supreme HR Advisory Pte Ltd is seeking a highly skilled and experienced Customer Service Team Lead and Manager to join our team. This role involves overseeing the entire order management process, ensuring seamless customer service delivery, and driving team performance.This position requires strong leadership and communication skills, with the ability to...

Company Overview:E-Cruit Team Pte Ltd is a leading retail company that values exceptional customer service. Our team strives to provide an outstanding shopping experience for our customers.Job Description:We are seeking a Retail Assistant to join our team. As a key member of our sales floor, you will be responsible for providing quality customer service and...

About the Role: As a Sales and Service Team Lead at Recruit Express Pte Ltd, you will be responsible for leading a team of sales and service professionals to deliver exceptional customer service and drive sales growth. You will be responsible for coaching and mentoring team members, identifying areas for improvement, and implementing strategies to increase...

Job Description:As a Customer Support Team Lead at HA HA BIN SUCCESS PTE. LTD., you will be responsible for attending to customer enquiries, including order status and providing troubleshooting assistance for orders.Key Responsibilities:Attend and follow up on customer enquiries, ensuring prompt resolution of issues.Keep track of business documents and...

Roles & ResponsibilitiesTurning Your Passion for Cars into a Career with TEAM AUTOPRO PTE LTDThe PositionWe are looking for 2x committed Customer Service Executive to be part of our vibrant automotive team.(Training provided)RESPONSIBILITIES:1. INTERACTIVITYFirst point of contact for our scheduled or walk-in clients on accident reporting Co-ordination...

Quality Assurance LeadWe are seeking an experienced Quality Assurance Lead to join our team at SP Group. In this role, you will be responsible for developing and implementing quality assurance processes to ensure consistent service standards across all departments. Your expertise in quality assurance will help us deliver exceptional service experiences to...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

Job Description:We are seeking an experienced Restaurant Service Team Lead to assist the Banquet Restaurant Manager in serving guests with food orders and food service. As a key member of our team, you will supervise a group of waiters/waitresses on duty schedules and work performance.Key Responsibilities:• Perform warm services to in-house and walk-in...

Roles & ResponsibilitiesJoin Us in Making Progress Without FrictionIt's an exciting time to join Vistra. Our purpose is progress, and we believe our clients have the power to drive global change. We exist to remove the friction from the complexities of international business, enabling clients to achieve seamless and impactful growth. Progress happens when...

**Join Our Team:**The National Library Board (NLB) is seeking a highly motivated and experienced professional to join our team as a Service Delivery Manager. In this role, you will play a key part in shaping the future of our libraries and enhancing the services we offer to our community.**Responsibilities:**Develop and implement service delivery initiatives...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, ensuring swift resolution and customer satisfaction. Monitor the service desk ticketing system, track ticket progress, and ensure timely responses and resolutions according to SLAs. Allocate and prioritize tasks effectively, ensuring the team meets daily operational targets...

Roles & ResponsibilitiesJoin Us in Making Progress Without FrictionIt’s an exciting time to join Vistra. Our purpose is progress, and we believe our clients have the power to drive global change. We exist to remove the friction from the complexities of international business, enabling clients to achieve seamless and impactful growth. Progress happens when...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

At NUHS Group Ops & IT, we are seeking a skilled Customer Service Operations Lead to join our team. This role is responsible for ensuring the optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Key Responsibilities:Monitor performance real-time and manage resources / deploy manpowerPrepare statistics and...

Roles & ResponsibilitiesIntegrated Community Care Provider (ICCP) Team LeadThe ICCP Team Lead will be responsible for the startup preparation and groundwork for ICCP operations to our assigned subregion. He will eventually lead the team of care assessors and oversee the smooth operations of the ICCP to achieve the desired vision (common senior experience,...

Roles & ResponsibilitiesWorking Days: 5 days (Mon-Fri)Working Timing: 830am – 530pmWorking Location: Clarke QuayStarting Salary: $4000 - $6000The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management...