Team Lead

6 days ago


Singapore Presbyterian Community Services Full time
Roles & Responsibilities

Integrated Community Care Provider (ICCP) Team Lead

The ICCP Team Lead will be responsible for the startup preparation and groundwork for ICCP operations to our assigned subregion. He will eventually lead the team of care assessors and oversee the smooth operations of the ICCP to achieve the desired vision (common senior experience, standardised assessment, shared care plan, timely services and continuity of care) and KPIs set by AIC. The work location will be one of hybrid, hotdesking at Presbyterian Community Services (PCS) centre/s and available spaces provided by our subregion partners.

The Integrated Community Care Provider (ICCP) comprises:

(1) Baseline Services: The Provider(s) come together and deliver the following baseline services for all seniors: Active Ageing, Befriending (typically delivered by an AAC or AAC(Care));

Day Care (typically delivered by a SCC or AAC(Care));

Rehabilitation (typically delivered by Day Rehab Centres, AAC(Care) or HT);

Personal Care and Support for ADLs and instrumental ADLs (iADLs; typically delivered by Home Personal Care).

(2) Assessment, Care Planning: The Provider(s): Receives referrals and conducts Care Assessment;

Develops and reviews a Long-Term Care (LTC) Plan;

Effects and Monitors the LTC Plan by delivering services or pulling in Services for the Senior.

Responsibilities:

  • Set up the system and processes required for ICCP ops
  • Establish partnership agreements and processes with ICCS and non-ICCS partners
  • Coordinate the Long-Term Care (LTC) Services for seniors within the subregion
  • Provide secretariat support to the ICCP Steering Committee
  • Training of staff in InterRAI assessment

Additional:

  • Provide case management service to seniors referred by PCS centres
  • Provide supervision to junior social workers within the organization

Pre-requisite of Candidate for ICCP Team Lead:

  • Exposure and knowledgeable of Seniors Services
  • Preferably a Senior Social Worker with supervision and case management experience
  • Possess leadership and collaborative qualities
  • Administratively able to formulate processes, standard operating procedures and partnership agreements
Tell employers what skills you have

Coaching
Referrals
Leadership
Microsoft Excel
Interpersonal Skills
Trade Finance
Care Planning
Compliance
Communication Skills
Team Lead
Team Player
Customer Service
Case Management
Rehabilitation
Software Development
Personal Care
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