Customer Service Lead

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Roles & ResponsibilitiesPosition: Customer Service Team Lead / Manager - (order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pmWorking Location: Nearest MRT: Clark Quay Starting Salary: $4000 - $6000Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

Roles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...

Roles & ResponsibilitiesKey Responsibilities:Respond to all enquiries (calls, emails, walk-ins) accurately and promptly, following SOPs, policies, and procedures. Ensure timely and correct escalation or resolution of urgent cases. Handle appeals and complaints swiftly and accurately. Monitor and record all enquiries for accurate reporting. Maintain the...

Roles & ResponsibilitiesKey Responsibilities:Respond to all enquiries (calls, emails, walk-ins) accurately and promptly, following SOPs, policies, and procedures. Ensure timely and correct escalation or resolution of urgent cases. Handle appeals and complaints swiftly and accurately. Monitor and record all enquiries for accurate reporting. Maintain the...

Roles & ResponsibilitiesTATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering superior customer service, Singapore business...

JobResponsibilitiesProcure the most effective option based on rates,transit, time, customers requirements etc.Develop unique solutions to achieve maximum efficiency(eg. Transshipments. Etc.) Act as ControlTower for the region Oversee and mentor thecustomer service team, providing guidance and support to ensurehigh performance. Foster a positive...

Roles & ResponsibilitiesJob Title: Customer Service & Operation ManagerOur Client: Our client is a global freight forwarding company.Customer Service Team Lead to head the customer service and operation team. This role involves managing customer relationships, ensuring the timely and efficient handling of airfreight and oceanfreight shipments from end to...

Roles & ResponsibilitiesHotpot Restaurant ( Location @10 Tampines Central1)Key Responsibilities: Customer Service & Order TakingGreet customers warmly and guide them to their tables. Introduce the menu, recommend popular items, and take accurate orders. Assist customers in understanding the hotpot process and ingredients. Food & Beverage ServiceServe food,...

Roles & ResponsibilitiesHotpot Restaurant ( Location @10 Tampines Central1)Key Responsibilities:✅ Customer Service & Order Taking Greet customers warmly and guide them to their tables. Introduce the menu, recommend popular items, and take accurate orders. Assist customers in understanding the hotpot process and ingredients.✅ Food & Beverage Service ...

Roles & ResponsibilitiesTo have overall accountability for the quality of any insourced or outsourced services provided to multi-national customer measured against service level agreements To ensure full compliance to customized / outsourced Service Management product definition To be the customer's primary senior point of contact within Orange Business...

Roles & ResponsibilitiesEthiqal Pte Ltd is seeking a dynamic and customer-focused Customer Service Executive to handle inbound leads generated through advertisements. This role focuses on prompt follow-ups, ensuring a seamless customer experience, and converting inquiries into successful collaborations. The ideal candidate will be a proactive communicator...

Job DescriptionWe are looking for a Customer Service Manager to lead our customer service team at Recruit Express Pte Ltd. As a key member of our team, you will be responsible for delivering exceptional customer service to both internal and external customers.Your primary responsibility will be to establish and implement policies and procedures to maintain...

Roles & ResponsibilitiesHybrid working arrangement after probationLocation: EastPosition: Customer Service (Korean speaking)Job Id: 19385Job Description➤Lead the team and each team member to meet KPI and achieve the team goal➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers (Sales, Operations, Dispute...

Roles & ResponsibilitiesOur culture believes in Powering Your Potential . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work...

Roles & ResponsibilitiesHybrid working arrangement after probationLocation: EastPosition: Customer Service and Credit Operations (Japanese speaking)Job Id: 19385Job Description➤Lead the team and each team member to meet KPI and achieve the team goal➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers...

Roles & ResponsibilitiesHybrid working arrangement after probationLocation: EastPosition: Customer Service and Credit Operations (Japanese speaking)Job Id: 19385Job Description➤Lead the team and each team member to meet KPI and achieve the team goal➤Perform Collection and improve AR performance of APAC customers➤Engage internal & external customers...

Roles & ResponsibilitiesKey ResponsibilitiesHandle inbound customer calls, emails, or live chat inquiries in a courteous and professional manner. Provide accurate information about banking products,services, policies, and account details. Assist customers with transaction inquiries, account troubleshooting, and complaint resolution. Process requests such...