Customer Service and Operations Lead

At NUHS Group Ops & IT, we are seeking a skilled Customer Service Operations Lead to join our team. This role is responsible for ensuring the optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Key Responsibilities:Monitor performance real-time and manage resources / deploy manpowerPrepare statistics and...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

Roles & ResponsibilitiesAs a Customer Sales Operations Specialist you are responsible to provide outstanding customer service, drive to exceed Micron's financial goals and optimize revenue. You are expected to drive the order process to be as efficient as possible and ensure we take full ownership and responsibility for solving customer issues. This will...

Roles & ResponsibilitiesTATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering superior customer service, Singapore business...

Roles & ResponsibilitiesOur culture believes in Powering Your Potential . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful work...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...

Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...

ResponsibilitiesWork with respective departments to improve operational processes, focusing on customer experience and efficiency.Lead process re-engineering to reduce turnaround times and enhance customer experience.Maintain and update quality management systems based on ISO standards.

Roles & ResponsibilitiesOverviewAs a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team.Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud...

Roles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...

Roles & ResponsibilitiesOverviewCome join the new Sales Activation and Transformation (SAT) organisation We operate in a highly competitive environment and the ability to meet customer expectations, shape profitable deals, and lead pursuits efficiently is critical to our success as an organization.The SAT Organization plays a pivotal role in landing...

**Join Our Team:**The National Library Board (NLB) is seeking a highly motivated and experienced professional to join our team as a Service Delivery Manager. In this role, you will play a key part in shaping the future of our libraries and enhancing the services we offer to our community.**Responsibilities:**Develop and implement service delivery initiatives...

Roles & ResponsibilitiesJob Title: Customer Service & Operation ManagerOur Client: Our client is a global freight forwarding company.Customer Service Team Lead to head the customer service and operation team. This role involves managing customer relationships, ensuring the timely and efficient handling of airfreight and oceanfreight shipments from end to...

Roles & ResponsibilitiesKey Responsibilities:Respond to all enquiries (calls, emails, walk-ins) accurately and promptly, following SOPs, policies, and procedures. Ensure timely and correct escalation or resolution of urgent cases. Handle appeals and complaints swiftly and accurately. Monitor and record all enquiries for accurate reporting. Maintain the...

Roles & ResponsibilitiesKey Responsibilities:Respond to all enquiries (calls, emails, walk-ins) accurately and promptly, following SOPs, policies, and procedures. Ensure timely and correct escalation or resolution of urgent cases. Handle appeals and complaints swiftly and accurately. Monitor and record all enquiries for accurate reporting. Maintain the...

Roles & ResponsibilitiesSalling Search is recruiting for an experienced Customer Service Operations (Airfreight) for a reputable and established shipping company in Singapore.ResponsibilitiesServe as the main contact for customer inquiries and shipments, ensuring prompt issue resolution and satisfaction. Manage airfreight and oceanfreight logistics,...

TDCX Singapore: Where Innovation Meets ExcellenceAbout the CompanyTDCX Singapore is a leading provider of transformative digital CX solutions, enabling world-leading brands to acquire new customers, build customer loyalty, and protect their online communities.Job DescriptionWe are seeking a highly motivated and experienced Operations Director - Customer...

Roles & ResponsibilitiesPosition: Customer Service Team Lead / Manager - (order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pmWorking Location: Nearest MRT: Clark Quay Starting Salary: $4000 - $6000Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you...

Position: Customer Service Team Lead / Manager -(order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pm Working Location: North Bridge Road, High Street Centre (Near Clarke Quay)Starting Salary: $4000 - $6000The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and...

About Us: We're a purpose-driven fashion and lifestyle brand dedicated to creating high-quality, ethically produced apparel and lifestyle products. The Role: This position involves overseeing daily retail operations, managing inventory, leading customer service initiatives, and supporting production and operational tasks. Main Responsibilities: Manage and...