Customer Service Team Lead and Manager

4 days ago


Singapore The Supreme HR Advisory Pte Ltd Full time

The Supreme HR Advisory Pte Ltd is seeking a highly skilled and experienced Customer Service Team Lead and Manager to join our team. This role involves overseeing the entire order management process, ensuring seamless customer service delivery, and driving team performance.

This position requires strong leadership and communication skills, with the ability to manage a team of order management representatives, coordinate with various departments, and enhance customer satisfaction. A hands-on approach is necessary to develop and implement efficient order management policies and procedures.

The ideal candidate will have 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role. Strong knowledge of order management systems (SAP R3 (ECC) or S4 Hana) and processes is essential. Additionally, good working knowledge in the negotiation of Letters of Credit for countries and other payment terms such as D/P, D/A, etc. is required.



  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Customer Service Team Lead / Manager - (order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pmWorking Location: Nearest MRT: Clark Quay Starting Salary: $4000 - $6000Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you...


  • Singapore The Supreme HR Advisory Pte Ltd Full time

    Position: Customer Service Team Lead / Manager -(order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pm Working Location: North Bridge Road, High Street Centre (Near Clarke Quay)Starting Salary: $4000 - $6000The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and...


  • Singapore TALENTSIS PTE. LTD. Full time

    Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...


  • Singapore BEFOUND STUDIO PTE. LTD. Full time

    Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...


  • Singapore BEFOUND STUDIO PTE. LTD. Full time

    Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...


  • Singapore BEFOUND STUDIO PTE. LTD. Full time

    Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...


  • Singapore TALENTSIS PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities:Respond to all enquiries (calls, emails, walk-ins) accurately and promptly, following SOPs, policies, and procedures. Ensure timely and correct escalation or resolution of urgent cases. Handle appeals and complaints swiftly and accurately. Monitor and record all enquiries for accurate reporting. Maintain the...

  • SERVICE AMBASSADORS

    4 weeks ago


    Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesCONTRACT JOBS!SERVICE AMBASSADORS & TEAM LEADSSINGAPOREANS/ PRs ONLY($12.00/hr -$15.00/hr)Commitment Period26th February 2025 to 30th March 2025LOCATIONPaya Lebar (Nearest MRT)JOB DESCRIPTIONJob Description: We are looking for a dynamic and results-driven individual to promote the Pay app to both shoppers and merchants at Bazaar. The...


  • Singapore E-Cruit Team Pte Ltd Full time

    Company Overview:E-Cruit Team Pte Ltd is a leading retail company that values exceptional customer service. Our team strives to provide an outstanding shopping experience for our customers.Job Description:We are seeking a Retail Assistant to join our team. As a key member of our sales floor, you will be responsible for providing quality customer service and...

  • NPO Team Lead

    4 days ago


    Singapore NOKIA SOLUTIONS AND NETWORKS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesKey Tasks and activities: Plans, delivers and executes technical activities to provides services directly and indirectly to Nokia internal and external customers.- Responsible for design, planning and optimization of Nokia Products 4G & 5G planning, optimization, and acceptance- Ensures that deliverables and met and optimised...


  • Singapore VISTRA CORPORATE SERVICES (SEA) PTE. LTD. Full time

    Roles & ResponsibilitiesJoin Us in Making Progress Without FrictionIt's an exciting time to join Vistra. Our purpose is progress, and we believe our clients have the power to drive global change. We exist to remove the friction from the complexities of international business, enabling clients to achieve seamless and impactful growth. Progress happens when...


  • Singapore VISTRA CORPORATE SERVICES (SEA) PTE. LTD. Full time

    Roles & ResponsibilitiesJoin Us in Making Progress Without FrictionIt’s an exciting time to join Vistra. Our purpose is progress, and we believe our clients have the power to drive global change. We exist to remove the friction from the complexities of international business, enabling clients to achieve seamless and impactful growth. Progress happens when...


  • Singapore Team Relax Full time

    Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...


  • Singapore HA HA BIN SUCCESS PTE. LTD. Full time

    Job Description:As a Customer Support Team Lead at HA HA BIN SUCCESS PTE. LTD., you will be responsible for attending to customer enquiries, including order status and providing troubleshooting assistance for orders.Key Responsibilities:Attend and follow up on customer enquiries, ensuring prompt resolution of issues.Keep track of business documents and...


  • Singapore The Supreme HR Advisory Pte Ltd Full time

    Position: Customer Service Team Lead / Manager -(order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pm Working Location: Nearest Mrt: Clark Quay Starting Salary: $4000 - $6000Interested applicants can also send your resume to WA: +65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients. No...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesWorking Days: 5 days (Mon-Fri)Working Timing: 830am – 530pmWorking Location: Clarke QuayStarting Salary: $4000 - $6000The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management...

  • Customer Service Lead

    15 hours ago


    Singapore TALENTSIS PTE. LTD. Full time

    Roles & ResponsibilitiesCompany's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across both the public and private sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialize in helping...


  • Singapore Recruit Express Pte Ltd Full time

    About the Role: As a Sales and Service Team Lead at Recruit Express Pte Ltd, you will be responsible for leading a team of sales and service professionals to deliver exceptional customer service and drive sales growth. You will be responsible for coaching and mentoring team members, identifying areas for improvement, and implementing strategies to increase...


  • Singapore Mass Power Services Pte Ltd Full time

    Job Description:We are seeking an experienced Restaurant Service Team Lead to assist the Banquet Restaurant Manager in serving guests with food orders and food service. As a key member of our team, you will supervise a group of waiters/waitresses on duty schedules and work performance.Key Responsibilities:• Perform warm services to in-house and walk-in...


  • Singapore TEAM AUTOPRO PTE. LTD. Full time

    Roles & ResponsibilitiesTurning Your Passion for Cars into a Career with TEAM AUTOPRO PTE LTDThe PositionWe are looking for 2x committed Customer Service Executive to be part of our vibrant automotive team.(Training provided)RESPONSIBILITIES:1. INTERACTIVITYFirst point of contact for our scheduled or walk-in clients on accident reporting Co-ordination...