Customer Service Executive

2 weeks ago


Singapore TEAM AUTOPRO PTE. LTD. Full time
Roles & Responsibilities

Turning Your Passion for Cars into a Career with TEAM AUTOPRO PTE LTD

The Position

We are looking for 2x committed Customer Service Executive to be part of our vibrant automotive team.

(Training provided)

RESPONSIBILITIES:

1. INTERACTIVITY

  • First point of contact for our scheduled or walk-in clients on accident reporting
  • Co-ordination between workshop and clients on repair status
  • Co-ordination between insurance companies and workshop on survey schedule
  • Ensure excellent after-sales support to customers

2. PAPERWORK

  • Ensure timely filing of accident reports
  • Prepare notice to insurance companies
  • Attend to email correspondences
  • Upkeeping of clients' database
  • Perform other related tasks as assigned

REQUIREMENTS:

· GCE "N" /"O" / ITE/Diploma
(Those with no formal education but possess the right experiences / attitudes are welcome to apply)

· Good interpersonal and communication skills

· Well versed in English, fluency in Mandarin will be an advantage

· Ability to multi-task in a fast-paced and dynamic environment

· Proficient in MS Office

· Meticulous with details

OTHERS:

· Salary : Up to $3,500.00 depending on attitude, experience & qualification

Professional growth for the right candidate - We believe in Attitude over Credentials

Learn more about us now : www.teamauto.sg

Tell employers what skills you have

Ability to Multitask
Microsoft Office
Microsoft Excel
Aftersales
Customer Experience
Interpersonal Skills
Team Training
Administration
MS Office
Adaptability
Insurance Claims
Communication Skills
Customer Satisfaction
Email
Team Player
Customer Service
Insurance policy
Databases
Able To Work Independently
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