Retail Service Training Lead
6 days ago
The Retail Service Training Lead will be responsible for developing and implementing creative approaches to training programs that drive tangible results. Reporting to the manager of SEA Training & Development, this role will support all service and selling training strategies, as well as Omnichannel initiatives and programs, to drive The Brand Experience in all stores in Singapore.
Key Responsibilities
• Develop and implement creative approaches to training programs
• Support training strategy and implementation plan for Retail and Outlet stores
• Partner with the Retail Management team to implement business strategies and support sales and service goals
Requirements
• Bachelor's degree with a minimum of 2-3 years of experience in relevant field
• Strong written and verbal communication and presentation skills
• Ability to analyze customer-related data and draw conclusions leading to improvement recommendations
About BTI Executive Search
BTI Executive Search is a leader in executive recruitment, specializing in placing top talent across various industries.
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