Retail Service Training Lead

6 days ago


Singapore BTI Executive Search Full time
Responsibilities and Requirements

The Retail Service Training Lead will be responsible for developing and implementing creative approaches to training programs that drive tangible results. Reporting to the manager of SEA Training & Development, this role will support all service and selling training strategies, as well as Omnichannel initiatives and programs, to drive The Brand Experience in all stores in Singapore.

Key Responsibilities
• Develop and implement creative approaches to training programs
• Support training strategy and implementation plan for Retail and Outlet stores
• Partner with the Retail Management team to implement business strategies and support sales and service goals

Requirements
• Bachelor's degree with a minimum of 2-3 years of experience in relevant field
• Strong written and verbal communication and presentation skills
• Ability to analyze customer-related data and draw conclusions leading to improvement recommendations

About BTI Executive Search
BTI Executive Search is a leader in executive recruitment, specializing in placing top talent across various industries.

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