Customer Service Team Lead

Key ResponsibilitiesThe Customer Service Team Lead is responsible for leading a team of customer service representatives in delivering exceptional customer experiences. As a key member of our customer service team, you will supervise daily operations, improve customer service processes, and resolve customer complaints.You will work closely with various...

Position: Customer Service Team Lead / Manager -(order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pm Working Location: North Bridge Road, High Street Centre (Near Clarke Quay)Starting Salary: $4000 - $6000The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and...

Adecco Personnel Pte Ltd. is partnering with a well-known provider of organic and nutrient-rich superfoods to hire a Customer Service Team Lead. The ideal candidate will have 5+ years of customer service experience, including 2+ years in leadership. They will be responsible for overseeing a team handling order-related inquiries, refunds, and customer...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...

About the RoleWe are looking for an experienced Operational Supervisor to lead our customer service team. The successful candidate will have a strong background in management and be able to oversee the day-to-day activities of the team. This is a challenging and rewarding role that requires a high level of motivation and dedication.In this position, you will...

Roles & ResponsibilitiesCONTRACT JOBS!SERVICE AMBASSADORS & TEAM LEADSSINGAPOREANS/ PRs ONLY($12.00/hr -$15.00/hr)Commitment Period26th February 2025 to 30th March 2025LOCATIONPaya Lebar (Nearest MRT)JOB DESCRIPTIONJob Description: We are looking for a dynamic and results-driven individual to promote the Pay app to both shoppers and merchants at Bazaar. The...

Roles & ResponsibilitiesKey Responsibilities:Respond to all enquiries (calls, emails, walk-ins) accurately and promptly, following SOPs, policies, and procedures. Ensure timely and correct escalation or resolution of urgent cases. Handle appeals and complaints swiftly and accurately. Monitor and record all enquiries for accurate reporting. Maintain the...

TDCX Singapore is an award-winning and fast-growing BPO company that empowers individuals to unleash their full potential at work.Why Work with Us?Attractive remuneration with monthly KPI incentivesComprehensive medical, insurance, or social security coverageWorld-Class workspacesEngaging activities and recognition programsStrong learning and development...

The Supreme HR Advisory Pte Ltd is seeking a highly skilled and experienced Customer Service Team Lead and Manager to join our team. This role involves overseeing the entire order management process, ensuring seamless customer service delivery, and driving team performance.This position requires strong leadership and communication skills, with the ability to...

About the RoleAs a Customer Support Operations Lead, you will play a key role in enhancing customer experience and maintaining high service standards at the Health Promotion Board (HPB). You will be responsible for overseeing the contact centre support requirements for various HPB programmes and services.You will contribute towards shaping customer...

Company Overview:E-Cruit Team Pte Ltd is a leading retail company that values exceptional customer service. Our team strives to provide an outstanding shopping experience for our customers.Job Description:We are seeking a Retail Assistant to join our team. As a key member of our sales floor, you will be responsible for providing quality customer service and...

Company OverviewYHI Corporation is a subsidiary of a Company listed on SGX-ST with stable revenue stream and growth potentials. As a member of our team, you will have access to annual performance bonus, annual increment, team bonding activities, birthday vouchers, leave, medical and dental benefits.Job Highlights & ResponsibilitiesWe are seeking an...

About the Role: As a Sales and Service Team Lead at Recruit Express Pte Ltd, you will be responsible for leading a team of sales and service professionals to deliver exceptional customer service and drive sales growth. You will be responsible for coaching and mentoring team members, identifying areas for improvement, and implementing strategies to increase...

Job Description:As a Customer Support Team Lead at HA HA BIN SUCCESS PTE. LTD., you will be responsible for attending to customer enquiries, including order status and providing troubleshooting assistance for orders.Key Responsibilities:Attend and follow up on customer enquiries, ensuring prompt resolution of issues.Keep track of business documents and...

We are seeking an experienced Food Service Team Lead to join our team at Guilin Garden Restaurant Pte. Ltd. As a key member of our food service department, you will be responsible for overseeing the day-to-day activities of our food stall and ensuring seamless delivery of our products and services.ResponsibilitiesOperational ManagementThe successful...

Job OverviewWe are seeking a highly skilled and motivated Customer Support Team Lead to join our team at Jobscentral. The ideal candidate will be responsible for handling customers' queries escalated from the Call Centre, as well as providing first-level troubleshooting for internet e-services.Main Responsibilities:Handle customer inquiries via telephone or...

Responsibilities Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules, and...

Job OverviewThe ISO-Team Corporation Pte Ltd is seeking a highly skilled Project Supervisor to join their team. As a Project Supervisor, you will play a crucial role in overseeing and managing project works at the site.About the Role:This is an exciting opportunity to work with a leading company in the construction industry. The successful candidate will be...

Roles & ResponsibilitiesTurning Your Passion for Cars into a Career with TEAM AUTOPRO PTE LTDThe PositionWe are looking for 2x committed Customer Service Executive to be part of our vibrant automotive team.(Training provided)RESPONSIBILITIES:1. INTERACTIVITYFirst point of contact for our scheduled or walk-in clients on accident reporting Co-ordination...

Quality Assurance LeadWe are seeking an experienced Quality Assurance Lead to join our team at SP Group. In this role, you will be responsible for developing and implementing quality assurance processes to ensure consistent service standards across all departments. Your expertise in quality assurance will help us deliver exceptional service experiences to...