Team Lead Customer Experience

Job DescriptionThe Customer Experience Lead is responsible for driving exceptional customer experiences at Grand Hyatt Singapore.This role requires a strong focus on operational excellence, collaboration with other departments, and a commitment to delivering outstanding results.Key Responsibilities:Develop and implement strategies to improve customer...

About Our TeamWe are looking for a passionate, self-initiated, and purpose-driven individual to join our team as a Customer Experience Lead. As a key member of our team, you will be responsible for overseeing daily retail operations, managing inventory, leading customer service initiatives, and supporting production and operational tasks.Key...

We are seeking an experienced professional to lead our digital engagement team. As a Customer Experience Lead, you will be responsible for building and leading a high-performing digital engagement team, fostering a culture of innovation, collaboration, and data-driven decision-making.You will collaborate effectively with cross-functional teams to ensure...

Customer FocusWe are seeking a dedicated and experienced professional to fill the role of Customer Experience Lead at BYD Automotive. In this position, you will be responsible for ensuring that every customer interaction meets our high standards of service quality.Key Responsibilities:- Develop and implement strategies to enhance customer satisfaction and...

Key ResponsibilitiesThe Customer Service Team Lead is responsible for leading a team of customer service representatives in delivering exceptional customer experiences. As a key member of our customer service team, you will supervise daily operations, improve customer service processes, and resolve customer complaints.You will work closely with various...

Key Responsibilities:The Airfreight Customer Service Manager will be responsible for leading and overseeing the Airfreight customer service department. This includes ensuring smooth operations and top-notch service delivery through effective collaboration with other departments, particularly the Airfreight Operations team.You will be responsible for ensuring...

Job OverviewThe ISO-Team Corporation Pte Ltd is seeking a highly skilled Project Supervisor to join their team. As a Project Supervisor, you will play a crucial role in overseeing and managing project works at the site.About the Role:This is an exciting opportunity to work with a leading company in the construction industry. The successful candidate will be...

Job SummaryWe are seeking a highly motivated and experienced Guest Experience Team Lead to join our team at Sentosa Development Corporation. As a key member of our operations team, you will be responsible for ensuring that all guests have an exceptional experience during their visit to our resort.Main Responsibilities:• Provide leadership and guidance to...

About Us: We're a fashion and lifestyle brand dedicated to creating high-quality, ethically produced apparel and lifestyle products. The Role: This position involves overseeing daily retail operations, managing inventory, leading customer service initiatives, and supporting production and operational tasks. Main Responsibilities: Day-to-Day Operations:...

Position: Customer Service Team Lead / Manager -(order management and logistics)Working Days: 5 days (Mon-Fri)Working Timing: 830am – 530pm Working Location: North Bridge Road, High Street Centre (Near Clarke Quay)Starting Salary: $4000 - $6000The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and...

About the Role:The Customer Experience Program Manager will drive meaningful outcomes in customer satisfaction (CSAT) by working closely with stakeholders to identify and resolve operational blockers that impact the delivery of customer-centric experiences.This role involves managing a portfolio of projects that help shape the sales strategy, ensure customer...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...

Job OverviewThis is an IT support group, seeking a skilled Customer Experience Design Lead to join our team. As a key member of our Customer Experience Office, you will play a vital role in shaping our customer experience strategy.You will work closely with senior leaders and teams to design, implement, and elevate customer experience in our products,...

Adecco Personnel Pte Ltd. is partnering with a well-known provider of organic and nutrient-rich superfoods to hire a Customer Service Team Lead. The ideal candidate will have 5+ years of customer service experience, including 2+ years in leadership. They will be responsible for overseeing a team handling order-related inquiries, refunds, and customer...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...

Roles & ResponsibilitiesRole Overview:We are seeking a dynamic and results-oriented Customer Service Team Lead to oversee the daily operations of Befound Studios. The ideal candidate will excel in operational management, SOP development, team leadership, and fostering collaboration across diverse teams. This role is integral to ensuring exceptional client...

Job OverviewThe Ministry of Health is looking for a Quality Assurance Specialist to join its team. This role will be responsible for ensuring the quality of service delivery across various channels, including call centers, emails, and website chatbots.Key Responsibilities:Liaise with vendors to manage calls and emails during business as usual (BAU) and...

About the RoleWe are looking for an experienced Operational Supervisor to lead our customer service team. The successful candidate will have a strong background in management and be able to oversee the day-to-day activities of the team. This is a challenging and rewarding role that requires a high level of motivation and dedication.In this position, you will...

Job SummaryTikTok is seeking a highly skilled CSAT Program Manager to join our team. As a CSAT Program Manager, you will be responsible for leading the development and implementation of our SMB CSAT survey program, ensuring it meets the needs of our customers and aligns with business objectives.Responsibilities:1. Develop and implement a comprehensive CSAT...

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...