Customer Experience Program Lead

About the CompanyThis Is An IT Support Group is dedicated to delivering exceptional customer-centric experiences. Our team collaborates to identify and address sales blockers, improve sales performance, and provide actionable product feedback.We ensure that the voice of the customer is at the heart of everything we do, driving meaningful outcomes for both...

Company OverviewCareer progression opportunities exist for individuals who can drive customer satisfaction and excellence in their roles. At Zen Career, we strive to maintain high standards in customer service, ensuring a positive experience for our clients.Job DescriptionWe are seeking a Customer Experience Manager to oversee daily operations of the...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Customer Satisfaction Program LeadTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven leader to oversee our SMB Customer Satisfaction (CSAT) survey program.

We're seeking a highly motivated program manager to join our Apple Care Channel Programs team.About the Role:This role will be responsible for driving how Apple's channel partners across Apple Authorised Service Providers, Apple Retail Stores, Independent Repair Providers, i Phone Carriers, and others provide a high level of service to customers when service...

Job SummaryTikTok is seeking a highly skilled CSAT Program Manager to join our team. As a CSAT Program Manager, you will be responsible for leading the development and implementation of our SMB CSAT survey program, ensuring it meets the needs of our customers and aligns with business objectives.Responsibilities:1. Develop and implement a comprehensive CSAT...

Programs Development ManagerIn this critical role, you will be responsible for building and maintaining relationships with international institutions, developing strategic plans, and leading the execution of global experience programs. You will also be responsible for fostering a culture of teamwork and engagement within the team, and enhancing participation...

We are looking for a Digital Customer Experience Lead to join our team in the APAC region.About the RoleThe successful candidate will have a strong background in CRM and digital customer experience, with experience in managing Salesforce Marketing Cloud.Key responsibilities include:Developing and executing CRM strategies that drive customer engagement and...

Customer Experience Innovator at AppleWe're seeking a skilled Program Manager to drive innovative solutions and strategies that enhance the Today at Apple program.This role involves collaborating with Global Retail Support partners to bring the Today at Apple experience to life in APAC stores.The ideal candidate will have 3+ years of Retail and/or Forum team...

ResponsibilitiesTik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of Tik Tok's...

Responsibilities Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of Tik...

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...

Job DescriptionThe Customer Experience Lead is responsible for driving exceptional customer experiences at Grand Hyatt Singapore.This role requires a strong focus on operational excellence, collaboration with other departments, and a commitment to delivering outstanding results.Key Responsibilities:Develop and implement strategies to improve customer...

Job OverviewThis is an IT support group, seeking a skilled Customer Experience Design Lead to join our team. As a key member of our Customer Experience Office, you will play a vital role in shaping our customer experience strategy.You will work closely with senior leaders and teams to design, implement, and elevate customer experience in our products,...

About Our TeamWe are looking for a passionate, self-initiated, and purpose-driven individual to join our team as a Customer Experience Lead. As a key member of our team, you will be responsible for overseeing daily retail operations, managing inventory, leading customer service initiatives, and supporting production and operational tasks.Key...

Customer FocusWe are seeking a dedicated and experienced professional to fill the role of Customer Experience Lead at BYD Automotive. In this position, you will be responsible for ensuring that every customer interaction meets our high standards of service quality.Key Responsibilities:- Develop and implement strategies to enhance customer satisfaction and...

We are seeking an experienced professional to lead our digital engagement team. As a Customer Experience Lead, you will be responsible for building and leading a high-performing digital engagement team, fostering a culture of innovation, collaboration, and data-driven decision-making.You will collaborate effectively with cross-functional teams to ensure...

About UsELEVEN COLLECTIVE PTE. LTD. is a modern restaurant committed to providing excellent customer service and creating a welcoming atmosphere for our guests.Job DescriptionWe are seeking a skilled Senior Supervisor to join our team and contribute to our success. The ideal candidate will have at least 2 years of hospitality experience in leading and...

Our client is a dynamic digital services provider in the iGaming field looking for a Customer Experience Lead to drive business growth and enhance player engagement in the Singaporean market. This role involves developing and implementing CRM strategies to deliver exceptional player experiences and foster long-term loyalty.Key ObjectivesDesign and execute...

TikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.The ideal candidate will oversee the end-to-end management of the SMB CSAT survey program, including design,...