SMB Customer Experience Lead

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's...

Customer Satisfaction (CSAT) Program Manager, SMB TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of the...

Company OverviewTikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to its users. With global headquarters in Los Angeles and Singapore, our offices span the world, fostering a diverse and inclusive environment where employees thrive.About the JobWe're seeking an experienced Customer Experience Program Manager...

At Google, we are committed to helping small- and medium-sized businesses (SMBs) succeed by providing them with the best solutions from our platform. As a Regional Product Lead for Media Effectiveness, you will be responsible for working with company owners to identify opportunities for growth and develop holistic measurement solutions for their business and...

About the JobAt TIKTOK PTE. LTD., we are seeking a highly analytical and strategic SMB Quality Insights Specialist to lead and innovate our quality insights infrastructure.The ideal candidate combines expertise in data analysis, reporting, quality assurance, and stakeholder collaboration to enhance our customer experience and business outcomes.

In this pivotal role, you will create and execute a cohesive content plan that underpins all stages of the customer journey—from awareness to consideration and ultimately conversion. As the Digital Content Strategist, you will be responsible for crafting compelling data-driven content strategies that resonate with our diverse audience segments, including...

Responsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

About the RoleTikTok's APAC SMB team is responsible for helping businesses, agencies, and brands of all sizes unleash their creative side, connect with our audience, or be discovered. As a key member of this team, you will play a critical role in establishing and maintaining project management standards, processes, and best practices to ensure that key...

Key Responsibilities- Develop and implement project performance metrics, reporting mechanisms, and dashboards to provide visibility and insights to senior leadership and stakeholders.- Continuously monitor project progress, identify potential risks and issues, and implement proactive mitigation strategies to ensure successful project delivery within defined...

Roles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

Roles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

Responsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

Job DescriptionTikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.Key Responsibilities:1. Oversee the end-to-end management of the SMB CSAT survey program,...

Job DescriptionWe are looking for a talented Quality Data Specialist to join our sales operations team. In this role, you will drive the development and execution of quantitative and qualitative insights to improve performance, customer satisfaction, and overall quality within the SMB organization.Conduct in-depth analyses of quality-related data to identify...

We are seeking a highly analytical and strategic Sales Operations Insight Lead to lead and innovate our quality insights infrastructure.Your Role:Drive the development and execution of quantitative and qualitative insights, ensuring they deliver actionable intelligence to improve performance, customer satisfaction, and overall quality within the SMB...

Roles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

Roles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

Job DescriptionThe Customer Experience Lead is responsible for driving exceptional customer experiences at Grand Hyatt Singapore.This role requires a strong focus on operational excellence, collaboration with other departments, and a commitment to delivering outstanding results.Key Responsibilities:Develop and implement strategies to improve customer...

Pursuing a career as a Senior Marketing Manager at Payoneer Inc. means joining a global community where you'll work with colleagues from all over the world. Our APAC team is looking for an experienced marketer to take on the challenge of increasing brand awareness and engaging millions of small- and medium-sized businesses (SMBs) and professional enterprises...

Customer FocusWe are seeking a dedicated and experienced professional to fill the role of Customer Experience Lead at BYD Automotive. In this position, you will be responsible for ensuring that every customer interaction meets our high standards of service quality.Key Responsibilities:- Develop and implement strategies to enhance customer satisfaction and...