SMB Quality Team Lead
2 days ago
TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to its users. With global headquarters in Los Angeles and Singapore, our offices span the world, fostering a diverse and inclusive environment where employees thrive.
About the JobWe're seeking an experienced Customer Experience Program Manager to join our SMB Quality team, dedicated to enabling sales partners to deliver exceptional customer-centric experiences. You'll be responsible for driving meaningful outcomes in customer satisfaction (CSAT) by identifying and resolving operational blockers.
The ideal candidate will possess strong project management skills, excellent communication abilities, and a deep understanding of customer needs and operational excellence. If you're passionate about improving customer experiences and driving business outcomes, we'd love to hear from you.
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TikTok SMB Quality Analytics Lead
6 days ago
Singapore TikTok Full timeWhy Join Us:TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to its users.We are a global company with headquarters in Los Angeles and Singapore, and offices in major cities around the world.Our mission is to inspire creativity and bring joy, and we believe that every challenge is an opportunity to learn,...
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SMB Operations Lead for Quality Assurance
6 days ago
Singapore TIKTOK PTE. LTD. Full timeAbout the RoleWe are looking for a seasoned professional to take on the role of SMB Operations Lead for Quality Assurance. As the central point of contact for vendor partnerships, you will be responsible for ensuring the delivery of high-quality services that meet our business objectives.Your expertise in vendor management, project execution, and data-driven...
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SMB Quality Insights Professional
5 days ago
Singapore TIKTOK PTE. LTD. Full timeTikTok PTE. LTD.'s SMB Quality team is committed to delivering exceptional customer experiences. We measure customer satisfaction through CSAT scores and leverage these insights to inform decisions across all levels of the sales organization.About the JobWe are seeking a highly analytical and strategic SMB Quality Insights Specialist to drive the development...
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SMB Quality Data Insights Expert
6 days ago
Singapore TikTok Full timeAbout the Role:The TikTok SMB Quality team is dedicated to delivering exceptional customer experiences. As a highly analytical and strategic SMB Quality Insights Specialist, you will lead and innovate our quality insights infrastructure.You will drive the development and execution of quantitative and qualitative insights, ensuring they deliver actionable...
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Quality Insights Specialist, SMB
2 days ago
Singapore TikTok Full timeResponsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...
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SMB Quality Data Analyst
5 days ago
Singapore TIKTOK PTE. LTD. Full timeTikTok PTE. LTD. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.About the Job RequirementsWe are seeking a highly analytical and strategic SMB Quality Insights Specialist to drive the development and...
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Quality Insights Specialist, SMB
5 days ago
Singapore TIKTOK PTE. LTD. Full timeTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include...
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Quality insights specialist, smb
4 days ago
Singapore TIKTOK PTE. LTD. Full timeTik Tok will be prioritizing applicants who have a current right to work in Singapore, and do not require Tik Tok's sponsorship of a visa. Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices...
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Quality insights specialist, smb
6 days ago
Singapore TikTok Full timeResponsibilities Tik Tok will be prioritizing applicants who have a current right to work in Singapore, and do not require Tik Tok's sponsorship of a visa. Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and...
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SMB Marketing Lead
3 days ago
Singapore Viewqwest Private Limited Full timeAt Viewqwest Private Limited, we are seeking a highly skilled Marketing Executive to join our team.The successful candidate will have a proven track record of driving business growth through innovative marketing strategies and data-driven insights.Responsibilities:Develop and execute marketing campaigns to generate leads and drive SMB business broadband...
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Quality Insights Specialist, SMB
2 weeks ago
Singapore TIKTOK PTE. LTD. Full timeRoles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...
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Quality Insights Specialist, SMB
2 weeks ago
Singapore TIKTOK PTE. LTD. Full timeRoles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...
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SMB Quality Insights Analyst
2 days ago
Singapore TIKTOK PTE. LTD. Full timeJob DescriptionWe are looking for a talented Quality Data Specialist to join our sales operations team. In this role, you will drive the development and execution of quantitative and qualitative insights to improve performance, customer satisfaction, and overall quality within the SMB organization.Conduct in-depth analyses of quality-related data to identify...
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Quality Partner Operations Manager, SMB
6 days ago
Singapore TIKTOK PTE. LTD. Full timeTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include...
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Quality partner operations manager, smb
6 days ago
Singapore TikTok Full timeResponsibilities Tik Tok will be prioritizing applicants who have a current right to work in Singapore, and do not require Tik Tok's sponsorship of a visa. Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and...
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Quality Partner Operations Manager, SMB
2 days ago
Singapore TikTok Full timeResponsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...
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Quality Insights Strategist, SMB
5 days ago
Singapore TIKTOK PTE. LTD. Full timeTikTok PTE. LTD. is a technology-driven company that connects people from across the globe. Our platform inspires creativity and brings joy. We are seeking a highly analytical and strategic SMB Quality Insights Specialist to drive the development and execution of quantitative and qualitative insights.About the Job DescriptionThe SMB Quality team is dedicated...
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Quality Partner Operations Manager, SMB
2 weeks ago
Singapore TIKTOK PTE. LTD. Full timeRoles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...
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Quality Partner Operations Manager, SMB
2 weeks ago
Singapore TIKTOK PTE. LTD. Full timeRoles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...
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SMB Quality Program Manager
6 days ago
Singapore TIKTOK PTE. LTD. Full timeWe're seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.About the RoleIn this role, you will oversee the development, execution, and continuous improvement of our CSAT strategy, ensuring it aligns with our organizational objectives and delivers actionable insights to drive...