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SMB Operations Lead for Quality Assurance

1 week ago

Singapore TIKTOK PTE. LTD. Full time
About the Role

We are looking for a seasoned professional to take on the role of SMB Operations Lead for Quality Assurance. As the central point of contact for vendor partnerships, you will be responsible for ensuring the delivery of high-quality services that meet our business objectives.

Your expertise in vendor management, project execution, and data-driven decision-making will be invaluable in this position.


Key Responsibilities
  • Develop and implement strategies to improve vendor performance, drive business growth, and ensure compliance with quality standards.
  • Liaise with internal stakeholders and vendors to manage workflows, expectations, and deliverables.
  • Manage the end-to-end project lifecycle for initiatives involving vendors, including planning, execution, and evaluation.
  • Collaborate with internal teams to prioritize projects, manage vendor capacity, and safeguard vendor operations.