Quality Insights Strategist, SMB

TikTok PTE. LTD.'s SMB Quality team is committed to delivering exceptional customer experiences. We measure customer satisfaction through CSAT scores and leverage these insights to inform decisions across all levels of the sales organization.About the JobWe are seeking a highly analytical and strategic SMB Quality Insights Specialist to drive the development...

About the JobAt TIKTOK PTE. LTD., we are seeking a highly analytical and strategic SMB Quality Insights Specialist to lead and innovate our quality insights infrastructure.The ideal candidate combines expertise in data analysis, reporting, quality assurance, and stakeholder collaboration to enhance our customer experience and business outcomes.

About the Role:The TikTok SMB Quality team is dedicated to delivering exceptional customer experiences. As a highly analytical and strategic SMB Quality Insights Specialist, you will lead and innovate our quality insights infrastructure.You will drive the development and execution of quantitative and qualitative insights, ensuring they deliver actionable...

Responsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

At TikTok, we inspire creativity and bring joy. As a Data Insights Strategist, you will drive the development and execution of quantitative and qualitative insights to improve performance, customer satisfaction, and overall quality within the SMB organization.Key Responsibilities:Conduct in-depth analyses of quality-related data to identify trends, gaps, and...

Job DescriptionWe are looking for a talented Quality Data Specialist to join our sales operations team. In this role, you will drive the development and execution of quantitative and qualitative insights to improve performance, customer satisfaction, and overall quality within the SMB organization.Conduct in-depth analyses of quality-related data to identify...

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include...

Tik Tok will be prioritizing applicants who have a current right to work in Singapore, and do not require Tik Tok's sponsorship of a visa. Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and its offices...

Responsibilities Tik Tok will be prioritizing applicants who have a current right to work in Singapore, and do not require Tik Tok's sponsorship of a visa. Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and...

Roles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

Roles & ResponsibilitiesTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its...

TikTok PTE. LTD. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.About the Job RequirementsWe are seeking a highly analytical and strategic SMB Quality Insights Specialist to drive the development and...

TikTok PTE. LTD. is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a highly analytical and strategic SMB Quality Insights Specialist to lead and innovate our quality insights infrastructure. In this role, you will drive the development and execution of quantitative and qualitative...

About the JobWe are looking for a talented APAC SMB Business Strategist to join our team. As a key member of our APAC SMB team, you will play a crucial role in shaping our business operation strategies and implementing them across SEA, AUNZ, Japan, and Korea.Key Responsibilities:Develop and execute comprehensive business operation plans that align with our...

Why Join Us:TikTok is the leading destination for short-form mobile video, inspiring creativity and bringing joy to its users.We are a global company with headquarters in Los Angeles and Singapore, and offices in major cities around the world.Our mission is to inspire creativity and bring joy, and we believe that every challenge is an opportunity to learn,...

TikTok's CSAT Program Manager plays a critical role in shaping the customer experience for our SMB customers.This position involves overseeing the development and implementation of our SMB CSAT survey program, ensuring it remains relevant and effective in capturing customer sentiment.The ideal candidate will have 5+ years of experience in customer...

About The OpportunityWe are seeking a skilled Data Insights Strategist to join our team at Tbwa Chiat/Day Inc.The ideal candidate will possess strong analytical skills, with the ability to uncover new business growth points through user research, industry benchmarking, feature mining, and other methods.This role involves conducting in-depth analysis of P2 P...

About Your Career Growth:At TikTok, we believe in creating a culture where employees can grow and develop their skills.We offer a range of training programs and mentorship opportunities to help you achieve your career goals.As a highly analytical and strategic SMB Quality Insights Specialist, you will have the opportunity to work with a talented team of...

We're seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.About the RoleIn this role, you will oversee the development, execution, and continuous improvement of our CSAT strategy, ensuring it aligns with our organizational objectives and delivers actionable insights to drive...

We are seeking a highly analytical and strategic Sales Operations Insight Lead to lead and innovate our quality insights infrastructure.Your Role:Drive the development and execution of quantitative and qualitative insights, ensuring they deliver actionable intelligence to improve performance, customer satisfaction, and overall quality within the SMB...