Customer Experience Leader

About UsAGAPE CP HOLDINGS PTE. LTD. is a leading company in the industry, committed to delivering exceptional customer experiences.Job OverviewWe are seeking an experienced Customer Experience Leader to join our team. As a key member of our operations department, you will be responsible for driving business outcomes through strategic leadership and...

Key ResponsibilitiesAs a Customer Experience Leader, you will be responsible for designing and implementing initiatives to enhance customer satisfaction and loyalty. This will involve analyzing customer feedback, identifying areas for improvement, and collaborating with cross-functional teams to develop solutions.You will also lead projects aimed at...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

About This RoleJob Summary:To lead the Customer Support & Services team in Singapore to deliver exceptional customer service experience by providing efficient and prompt resolution of customers' queries, complaints or issues; while maintaining high level of customer satisfaction and first contact resolution. Key responsibilities include managing a team of...

Job OverviewWe are seeking a seasoned Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction.The successful candidate will be the main point of contact for addressing feedback, resolving issues, and ensuring a...

Roles & ResponsibilitiesYou Make It Great Great Service, Great Hospitality.At McDonald's, every customer is unique and so is the way they want to be delighted. We are passionate about bringing smiles to customers and creating Feel Good Moments for everyone. If you're passionate about great service and hospitality, you're going to be great hereAs a Guest...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will assist the Customer Service Team Leader in managing day-to-day operations of the contact center, providing insights, advice, and approvals to technical cases escalated by our...

At This Is An IT Support Group, we're expanding our Customer Experience Office and seeking skilled service experience designers to join our dynamic team.The ideal candidate will play a vital role in shaping our customer experience strategy, working closely with senior leaders and teams to design, implement, and elevate customer experience in our products,...

About UsCULTURE ENTERTAINMENT PTE. LTD. is a forward-thinking organization committed to innovation and excellence. Our team is passionate about delivering exceptional customer experiences that exceed expectations.Job SummaryWe are seeking a highly skilled and experienced Team Supervisor Leader to join our customer service team. The successful candidate will...

Key ResponsibilitiesConceptualize promotions and campaigns to drive traffic to the premise and acquire new clientsHost VIP clients and lead exclusive events for bank internal or external stakeholdersMaintain high standards of premise management, including visual merchandising at Lifestyle areasSupervise a team of Lifestyle Ambassadors to deliver service...

About the RoleWe are seeking a highly motivated and experienced Product and Customer Insights Manager to join our Customer Experience Strategy team in Singapore.As a key member of our team, you will be responsible for owning and contributing to studies that measure Amazon's end-to-end experience. You will drive studies across multiple product lines,...

Job Overview: As a Customer Service Leader at Triton AI Pte Ltd, you will be responsible for building and maintaining long-term relationships with leasing clients. This role requires strong communication skills and the ability to assess customer satisfaction, address concerns, and implement solutions to enhance service experiences.Key Responsibilities:Buid...

About Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...

The Paper Bunny is seeking a Customer Experience Manager to develop and execute strategies that deepen engagement with our customers, key opinion leaders, and brand partners.This role will focus on growing brand loyalty and strong brand recall by developing customer engagement initiatives, brand-led events, and activations at the store.Key ObjectivesDevelop...

About UsWe're Booking Holdings, Inc., a global leader in online travel. We're proud of our reputation for innovation, customer obsession, and results-driven approach. Our company culture values diversity, equity, and inclusion, creating an outstanding workplace where you can make your mark and have a real impact in travel and tech.

Roles & ResponsibilitiesIn this Role, you'll get to:• Deliver exceptional customer service by promptly addressing inquiries from customers and partners through tickets, email, and live chat.• Efficiently manage a large number of client inquiries professionally.• Continually assess and suggest improvements to workflows, collaborating with Team Leaders...

Roles & ResponsibilitiesIn this Role, you’ll get to:• Deliver exceptional customer service by promptly addressing inquiries from customers and partners through tickets, email, and live chat.• Efficiently manage a large number of client inquiries professionally.• Continually assess and suggest improvements to workflows, collaborating with Team Leaders...

About the Position:This is an exciting opportunity to join TikTok's IT support group as a Policy Specialist for Customer Experience. In this role, you will be responsible for designing and implementing policies and processes that enhance the user and creator experience.You will work closely with senior cross-functional leaders to build industry-leading...

Job DescriptionWe are seeking a highly skilled Customer Experience Strategist to join our dynamic team at This Is An IT Support Group. As a key member of our Customer Experience Office, you will play a vital role in shaping LTA's customer experience strategy and facilitating data-driven decision making.About the RoleYou will work closely with senior leaders...

Are you a seasoned hospitality professional with a passion for leadership and customer service? Do you have a talent for developing and implementing effective strategies to drive business growth? If so, we want to hear from you! As our Front Office Manager at Hyde Johannesburg Rosebank, you will be responsible for overseeing the smooth operation of our front...