Guest Experience Team Lead

At Sentosa Development Corporation, we are committed to delivering exceptional guest experiences. As a Guest Experience Lead, you will play a key role in ensuring that our hotel guests receive the highest level of service and satisfaction.Your primary responsibilities will include:Performing check-in and check-out procedures with professionalism and...

Company description: Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline...

Job Overview:As a Guest Experience Director at Resorts World Sentosa (RWS), you will be responsible for overseeing the overall guest experience across our resort, ensuring every interaction exceeds expectations. We are seeking a seasoned professional to lead our front office team and contribute to delivering exceptional results.Main Responsibilities:•...

About Our HotelLocated in the heart of Orchard Road, our world-class lifestyle hotel offers a unique blend of playfulness and peak performance. As a pioneering and stylish hotel, we push boundaries and redefines hospitality.Job ResponsibilitiesPerform various aspects of front office operations, including welcoming guests, promoting inter-hotel sales, and...

Roles & ResponsibilitiesPrimary Responsibilities Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction Initiate and maintain effective coordination and communication within the Front Office and other departments, especially Housekeeping, to ensure seamless experiences for...

Roles & ResponsibilitiesPrimary Responsibilities Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction Initiate and maintain effective coordination and communication within the Front Office and other departments, especially Housekeeping, to ensure seamless experiences for...

About the Job:We are seeking a Guest Experience Supervisor to join our team at Sentosa Development Corporation. In this role, you will be responsible for providing exceptional customer service and leading by example. You will work closely with the team to ensure that all guests receive a high level of service and support. This includes attending to escalated...

Job Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure that guests will be able...

Job DescriptionWe are seeking an experienced Executive Host and Service Manager to join our team at M Hotel Singapore. In this role, you will provide guests with access to hotel services, forward in-room meal requests, and ensure timely delivery of mail, faxes, and packages.Your excellent communication skills will enable you to deal with irate guests,...

Job SummaryAs a Guest Experience Manager at Resorts World Sentosa, you will be responsible for leading by example and providing exceptional customer service to our guests. This role requires a fun and cheerful personality, as well as the ability to communicate effectively with team members and other operating divisions within the resort.Key...

Lead the Way in Guest Experience ManagementMandai Wildlife Group is a leading wildlife and nature destination in Singapore, and we are seeking a highly motivated and experienced individual to join our team as an Experience Management Leadership Professional.In this role, you will lead the development and implementation of strategies to enhance guest...

Roles & ResponsibilitiesJob ExpectationsOverseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to ensure...

Roles & ResponsibilitiesJob Expectations Overseeing and ensuring that hotel operations run smoothly. Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained. As a leader, nurture a high-performance culture within the Front Office department. Collaborate with Housekeeping to...

Summary Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our...

Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...

Job DescriptionWe are seeking a highly skilled Guest Experience Manager to join our team at Grand Hyatt Singapore.The ideal candidate will be responsible for overseeing the daily shift operations of the Guest Experience team, ensuring efficiency and adherence to brand standards.Candidates with a relevant degree or diploma in Hospitality or Tourism management...

Roles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...

Roles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...

If you're looking for a career with our Inclusive Collection, please click here to view job postings. Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building...

**Job Description**We are seeking a Guest Experience Coordinator to join our team at Far East Organization. The successful candidate will be responsible for ensuring that all guests have a memorable and enjoyable stay with us.Main Responsibilities:Inspect assigned areas regularly to ensure that all furnishings, facilities, and equipment are clean and...