Guest experience manager

Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...

Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand...

Guest Experience ManagerAt Grand Hyatt Singapore, we are seeking a skilled Guest Experience Manager to oversee the daily operations of our Guest Experience team, including the Concierge and Belldesk team. This role requires a strong leader who can ensure efficiency and adherence to brand standards, while also building up and managing a new operational team...

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels: Maxwell Reserve, Autograph Collection Hotel (Marriott); Duxton Reserve, Autograph Collection Hotel (Marriott); The Vagabond Club, a Tribute Portfolio Hotel (Marriott); The Serangoon Club, a Tribute Portfolio Hotel (Marriott)....

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experience is responsible to assist the Guest Experience Manager in managing the daily operations of the Guest Experience team, including the Concierge and Belldesk...

Job DescriptionThe Manor Culturist is a key role in providing exceptional personalized service to guests at Capella Singapore. This position plays a crucial part in ensuring a perfect stay for our guests.Responsibilities:Arrival and Departure Coordination: Coordinate guest arrivals and departures, including luggage handling and facilitating...

Job SummaryCUBE HOSPITALITY PTE. LTD. is seeking a Guest Relations Officer to join our team. As a Guest Relations Officer, you will be responsible for ensuring a positive and rewarding experience for our guests.Key Responsibilities:Welcome guests upon arrival and check-in according to our standards and procedures.Provide courteous and efficient...

Mandai Wildlife Guest ExperienceMandai Wildlife Group is the steward of a world-renown wildlife and nature destination in Singapore. The Group is driving an exciting rejuvenation plan that will integrate five wildlife parks with distinctive nature-based experiences and green public spaces.Job Duties and Responsibilities• Effectively manage guests'...

About the job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...

Customer Service RoleRECRUITPEDIA PTE. LTD. is seeking a Guest Experience Officer to provide excellent customer service and support to our clients. This role requires strong communication and interpersonal skills to ensure a positive experience for our guests.Key Responsibilities:Provide courteous and efficient service to guests.Be knowledgeable about hotel...

ResponsibilitiesProvide exceptional service to guests by addressing their inquiries and resolving issues in a timely and professional manner.Collaborate with the Concierge, Reception, and Front Office teams to ensure seamless guest experiences.Initiate contact with guests to offer assistance and ensure their needs are met.Handle baggage and transport with...

Mandai Wildlife Group is a dedicated steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that connects visitors to the fascinating world of wildlife.The Group drives an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore's Central Catchment Nature Reserve, integrating five wildlife parks with...

Job Title: Hotel Guest Experience ExecutiveCompany: Heritage Soho Partners Pte. Ltd.As a Hotel Guest Experience Executive at Heritage Soho Partners Pte. Ltd., you will play a vital role in enhancing our guests' stays and building a strong brand reputation.Main Job Scope:Build and enhance the Heritage brand by delivering exceptional customer service and...

Heritage Collection is a boutique hospitality group based in Singapore with a global footprint (properties in Singapore and New York). We have experienced tremendous growth since 2011 and we currently manage a portfolio exceeding 25 properties across Singapore and New York. We are currently looking for a self-motivated individual with an outgoing...

About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the luxury hospitality industry. Our mission is to provide exceptional guest experiences through our team members' dedication, expertise, and passion for delivering outstanding service.Career OpportunityWe are seeking an experienced Concierge to join our team at our Singapore hotel. As a...

About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, renowned for its exceptional service standards and commitment to excellence. Our teams around the world strive to deliver unforgettable experiences for our guests, residents, and partners, driven by a shared passion for creating lasting impressions.We...

Job Description - Assistant Guest Experience Manager (Hilton Singapore Orchard) (HOT0 B0 KJ) Job Description Assistant Guest Experience Manager (Hilton Singapore Orchard) ( Job Number: HOT0 B0 KJ ) Work Locations Work Locations : Hilton Singapore Orchard 333 Orchard Road, Singapore Singapore 238867 With thousands of hotels in over 100 countries and...

Responsibilities: Provide membership services for Resorts World Sentosa's loyalty programme members including attending to general enquiries, creating new members accounts, keeping members updated of membership benefits and privileges. Work in partnership with the planning and sales team to promote membership programmes and benefits, as well as...

Responsibilities Create memorable experience for guest during special occasions Ability to create and articulate the menu to the guest Host and engage the guest while serving food and beverage Ensure guest’s food and beverage are served promptly in accordance to their orders Provide suggestion to guest for wine pairing and decanting of the wine Process...

**Job Overview**We are seeking a highly skilled Guest Service Executive to join our team at The Barracks Hotel Sentosa.Key Responsibilities:Manage front desk operations, including guest check-in and check-out processes.Provide exceptional customer service to all hotel guests, ensuring their needs are met promptly and efficiently.Handle telephone calls in a...