Guest Experience Manager

**About Us** voco Orchard Singapore is seeking a dynamic and passionate Guest Experience Manager to be part of its dynamic team, providing unstuffy service to our valued guests.. As Guest Experience Manager, you will take full responsibility for the efficient operation of the Guest Experience department and Club Lounge Operations. Your mission is to deliver...

**What do we expect from you? Under the general guidance of the Front Office Manager (FOM), encourage guest loyalty by building an engaging, dynamic, experience for all hotel guests and by supporting a seamless, branded guest experience throughout the portfolio. **How your day looks like?** - Be the “Mayor of the property”, guest advocate and host, and...

**An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...

Job SummaryWe are looking for a Guest Services Host to deliver exceptional customer service and provide a memorable experience for our guests.Main Duties:Promote a helpful and professional image to the guest and give full co-operation to any guest requiring assistanceEfficiently perform all duties in the Guest Services Department assisting the entire team...

Creative Programs CoordinatorJob DescriptionWe are seeking an enthusiastic and dynamic individual to join our team as a Recreation Supervisor. The incumbent will be responsible for leading and enhancing the overall guest experience. They will oversee daily operations, including pools, gym, and recreational activities. The Recreation Supervisor will design,...

Come, join us at Andaz Singapore (a concept by Hyatt), the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the...

Summary Come, join us at Andaz Singapore, the first Andaz hotel in South East Asia! Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood,...

To lead and mentor other team members on Rewards Program (RP). - Attends all Rewards Program meetings and webinars to learn and be updated on new enhancements, changes or promotions. - In charge of the Rewards Program guest enrolment numbers for the property - To promote positive relationship with guest by anticipating their needs and respond to them...

As a Guest Services Manager, you will be responsible for leading the operations of the Guest Services Department in support of the hotel's service standards.Key ResponsibilitiesEnsure the guest journey from reservation to post-checkout meets the hotel's experience standards.Implement a consistent guest recognition program and update guest profiles...

Job Title: Guest Experience Manager">Description:">">Main Responsibilities:">">Deliver exceptional guest experiences by addressing their needs and concerns in a timely and professional manner.">Ensure accurate and efficient processing of guest check-ins, payments, and other transactions.">Collaborate with colleagues to resolve complex guest-related issues...