Guest Experience

17 hours ago


Singapore Ministry of Defence Singapore Full time $30,000 - $60,000 per year

Science Centre Board

Fixed Terms

Closing on 13 Sep 2025

What the role is

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.

We are seeking a dynamic and dedicated candidate to join the operations Department as a Guest Experience & Retail Assistant. The Guest Experience & Retail Assistant serves as the ambassador for the Science Centre and its group of attractions, ensuring smooth and profitable frontline operations.

What you will be working on

As a Guest Experience & Retail Assistant, you will play a vital role in delivering exceptional frontline service. You will be responsible for managing admissions, ticketing, guest assistance, and retail services using electronic ticketing and payment systems. You will guide guests by providing advice on products and services, and assist them in interacting with exhibits, ensuring their visit is both engaging and informative.

You will oversee stock control operations and manage merchandise displays in the retail shop to maintain a well-organized environment. Handling sales proceeds and conducting daily closing of shop accounts will be part of your duties, ensuring financial accuracy and transparency. You will deliver service in line with the Science Centre's procedures, always maintaining high standards of guest interaction.

You are required to support safety protocols, manage emergency responses, and administer first-aid when necessary. You will also be responsible to guide temporary staff and interns, conducting performance evaluations, and managing procurement processes to ensure operational excellence.

What we are looking for

Candidate with a Diploma, GCE O / A / ITE or equivalent qualifications with good knowledge of Attractions, Retail Operations or Tourism Services are welcome to . Those with relevant working experience in related Attractions or Retail operations will have an added advantage.

You should have a strong service mindset and enjoy interacting with people. You must have a cheerful disposition, be organized and are meticulous with numbers. Due to the operational nature of the work, you must be able to maintain a flexible working schedule including evenings, weekends, and public holidays.

Only shortlisted applicants will be notified.

About Science Centre Board

The Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experience, and to contribute to the nation's development of its human resource.

About your application process

This job is closing on 13 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Science Centre Board or the wider Public Service.


  • Guest Experience

    1 week ago


    Singapore Public Service Division Full time $35,000 - $45,000 per year

    [What the role is]Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.We are looking for a dynamic candidate to join the Operations Department as a Guest Experience & Retail...


  • Singapore Andaz Full time $32,000 - $40,000 per year

    SummaryCome join us to express your Andaz as Guest Experience Host (Rooms) if the following describes you. You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service...


  • Singapore BIDEFORD HOUSE PTE. LTD. Full time

    The Guest Experience Manager oversees the VIPs and concierge functions, ensuring compliance with hotel standards and creating memorable guest experiences. This role coordinates with various departments to anticipate and meet guest needs and is well-versed in product knowledge to provide informed recommendations. The Guest Experience Manager manages the team...


  • Singapore SIP SIP PTE. LTD. Full time

    About the Concept Located in the heart of Singapore's Central Business District, this modern dining and social concept blends elevated local flavours with contemporary presentation, offering both comfort and creativity across its food and beverage program.The space is intimate yet energetic, featuring a central bar, cozy booths, and a private dining room. By...


  • Singapore GENTLE GIANT VENTURES PTE. LTD. Full time

    About the Space Located in the heart of Singapore's Central Business District, this modern dining and social concept blends elevated local flavours with contemporary presentation, offering both comfort and creativity across its food and beverage program.The space is intimate yet energetic, featuring a central bar, cozy booths, and a private dining room. By...


  • Singapore MR SINGAPORE PTE. LTD. Full time

    MetroResidences is building on our passion for the guests, upgrading the overall guests' experience, and taking it to the next level. We are looking for a **Guest Experience Specialist **to help us retain our core customer base. In this role, you will deal directly with our guests/customers to find out what issues they are facing, how we may improve our...


  • Singapore SG HOTELS PTE. LTD. Full time

    **An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...


  • Singapore RB CAPITAL HOTELS PTE. LTD. Full time

    What's the job? Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all employees and outsourced...


  • Singapore 9CO CITIES PTE. LTD. Full time

    Located steps from the Singapore River, Alma House occupies the vast historic grounds of a former school. The building's modernist architecture is also home to a vibrant creative cluster, with trendy shops, restaurants and lifestyle establishments that showcase the most progressive of what the city has to offer.Your Responsibility Reporting to the Front of...


  • Singapore RAFFLES Full time

    A Guest Experience Associate will serve as the welcoming face and ambassador of Raffles Hotel Singapore. The primary responsibility is to ensure that all guests receive exceptional service and assistance from the moment they enter the Lobby until they depart. This role will play a key role in creating a warm, inviting atmosphere and providing personalized...