Guest Experience Supervisor
2 days ago
We are seeking a Guest Experience Supervisor to join our team at Sentosa Development Corporation. In this role, you will be responsible for providing exceptional customer service and leading by example.
You will work closely with the team to ensure that all guests receive a high level of service and support. This includes attending to escalated guest concerns, maintaining proper staffing levels, and participating in training and cross-training of team members.
To succeed in this role, you will need to have a diploma/degree in Business, Tourism, Hospitality or a related field, with a minimum of 1-2 years of experience in a supervisory capacity. You will also need to be comfortable reconciling cash variances and preparing reports on findings.
We offer a competitive salary package, opportunities for career growth and development, and a fun and supportive work environment. If you are a people person with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.
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Guest Experience Director
2 days ago
Singapore Private Advertiser Full timeWe are seeking a Hotel Front Desk Supervisor to join our Private Advertiser team. As a key member of the management team, you will be responsible for overseeing the operations of the Front Office Department.Job Description:• Supervise the daily activities of the Front Office, ensuring efficient and smooth operations.• Develop and implement effective...
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Guest Relations Supervisor
1 week ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesRespond to any questions from guests and follow up with guests, especially Japanese speaking guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and...
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Guest Experience Manager
2 weeks ago
Singapore BIDEFORD HOUSE PTE. LTD. Full timeRoles & ResponsibilitiesThe Guest Experience Manager oversees the VIPs and concierge functions, ensuring compliance with hotel standards and creating memorable guest experiences. This role coordinates with various departments to anticipate and meet guest needs and is well-versed in product knowledge to provide informed recommendations. The Guest Experience...
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Guest Experience Manager
3 days ago
Singapore Grand Hyatt Singapore Full timeSummary Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our...
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Guest Experience Manager
2 days ago
Singapore Grand Hyatt Singapore Full timeJob DescriptionWe are seeking a highly skilled Guest Experience Manager to join our team at Grand Hyatt Singapore.The ideal candidate will be responsible for overseeing the daily shift operations of the Guest Experience team, ensuring efficiency and adherence to brand standards.Candidates with a relevant degree or diploma in Hospitality or Tourism management...
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Guest experience executive
3 days ago
Singapore This Is An IT Support Group Full timeCompany Description Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets success. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites,...
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Guest Experience Manager
1 week ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...
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Guest Experience Manager
1 week ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesJoin our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align...
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Guest Experience Manager
3 days ago
Singapore Standard International Management, LLC. Full timeJob Responsibilities: Primary liaison between guests and The Standard, Singapore. Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera system. Communicate with Reservations and Housekeeping team regarding arriving, in-house, or departed guests that might be of...
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Guest Experience Ambassador
2 days ago
Singapore Resorts World Sentosa Full timeJob Description:We are seeking a highly skilled and experienced Guest Experience Ambassador to join our team at Resorts World Sentosa. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests have an unforgettable stay with us.Key Responsibilities:Provide excellent...
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Guest Experience Manager
3 days ago
Singapore Hyatt Hotels Corporation Full timeIf you're looking for a career with our Inclusive Collection, please click here to view job postings. Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building...
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Guest Experience Executive
2 weeks ago
Singapore RB CAPITAL HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesWhat's the job?Guest Experience Executives are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...
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Guest Experience Specialist
2 days ago
Singapore This Is An IT Support Group Full timeAbout The JobThe Guest Experience Executive role is pivotal in ensuring the highest level of hospitality. This includes supervising and directing the team of Guest Experience Executives to provide personalized care to all hotel guests at Heart of House throughout their stay.
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Guest Experience Associate
2 days ago
Singapore This Is An IT Support Group Full timeAbout Us Capita Land Group is a dynamic and diverse real estate company with a strong presence in Singapore and across Asia. Our company values include innovation, teamwork, and customer satisfaction.Job Description We are seeking a talented individual to join our team as a Guest Experience Associate. The successful candidate will be responsible for...
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Guest Experience Manager
3 days ago
Singapore Park Hotel Group Full timeGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....
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Guest Experience Agent
1 week ago
Singapore RB CAPITAL HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesWhat's the job?Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...
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Guest Experience Agent
1 week ago
Singapore RB CAPITAL HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesWhat’s the job?Guest Experience Agents (GEA)s are the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel.They work in close coordination with all...
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Guest Experience Director
2 days ago
Singapore Resorts World at Sentosa Pte Ltd Full timeJob Overview:As a Guest Experience Director at Resorts World Sentosa (RWS), you will be responsible for overseeing the overall guest experience across our resort, ensuring every interaction exceeds expectations. We are seeking a seasoned professional to lead our front office team and contribute to delivering exceptional results.Main Responsibilities:•...
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Guest Experience Manager
2 days ago
Singapore Resorts World Sentosa Full timeAbout the RoleThis is an exciting opportunity to join our Membership and Guest Services team at Resorts World Sentosa! As a key member of the team, you will be responsible for managing day-to-day operations, collaborating with other departments, and providing exceptional guest experiences.**Key Highlights:**- Opportunity to work in a fast-paced and dynamic...
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Guest Experience Manager
2 days ago
Singapore Resorts World At Sentosa Pte Ltd Full timeJob Description:We are seeking a highly skilled and experienced individual to fill the role of Guest Experience Manager at Resorts World Sentosa Pte Ltd. This position involves overseeing daily operations and ensuring exceptional guest experiences.Key Responsibilities:• Provide work direction, counseling, and performance reviews to team members.•...