Telephone Operator/call Center

Answer all incoming calls efficiently and promptly in a professional manner.Places outgoing calls accordingly.Receive guest messages accurately and deliver to the guest accordingly.Log all wake-up call requests and program wake-up call accurately.Provides information about hotel services to guests.Provides paging services for hotel guest.Knows what action to...

Answer all incoming calls efficiently and promptly in a professional manner.Places outgoing calls accordingly.Receive guest messages accurately and deliver to the guest accordingly.Log all wake-up call requests and program wake-up call accurately.Provides information about hotel services to guests.Provides paging services for hotel guest.Knows what action to...

Job Description - Call Center OfficerRoles and Responsibilities: Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate solutions and attention Identify crosssell opportunities during...

Date Posted: 02 Feb 2024 Location: Singapore Property Name:Dusit Thani Laguna SingaporeJob Type: FulltimeJob Summary and Responsibilities Provide all communications both external and internal professionally and with the good level of language skills. Operate the hotel switchboard, incoming and outgoing faxes, hotel's paging system. Records and transfers...

Roles & ResponsibilitiesThe incumbent will be responsible for the transfer of Incoming and Outgoing calls for guests and administration staff. Attend to guest requests and enquiries regarding telephone calls, Hotel services and facilities.Primary Responsibilities Connect/transfer incoming and outgoing calls to/from guests and staff. Program wake-up calls and...

Roles & ResponsibilitiesRole: Customer Service Officer - CCTRDuration: 12 months contract – renewable based on clientLocation: Jurong / Changi, Singapore• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Ability to understand...

The main responsibilities and tasks of this position are listed as, but not limited to the following:Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. Program the wakeup calls requested with the Hotel computer system. Ensure that all...

Responsibilities: Answer calls in a professional manner. Handle inbound and outbound calls within a prescribed time frame, adhering to established standards. Respond to inquiries from guests on the Hotel Chat Bot. Receive guest messages and promptly deliver them to the appropriate recipients. Provide information about hotel services to guests. Understand the...

Job Scopes: Attend to inbound calls with good manner and uphold the organisation's telephone standard. Provide accurate and timely information. Transfer calls to respective department and follow up on their status. Attend to general enquiries from patients. Carry out administrative duties such as preparing of statics, daily performance report...

Ex:Min Fresher or Min 2 Years in Customer Service roleJD:Shift:Ready to work in Morning Shift and Afternoon Shift Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate solutions and...

R oles & Responsibilities Familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates. Maintains updated and relevant information to handle guests' inquiries...

(Tempt) Call Center Officer | North | 5 Days | Up to $2000 | Office Hours | FSC |Location: WoodlandsWorking hours: Mon-Fri (8am-6pm)Salary: $18xxxxxxx (Depending on Experience) + allowancesJob Scope :-Handle inbound/outbound call, email and chats from customer with professionalism and empathy -Assistant customer in navigating respective website and online...

Job Description1. Attending to inbound calls relating to environmental matters2. Provide satisfactory explanations to customers and provide remedial action where necessary3. Ad-hoc duties that related to contact center projectWork Days & Timing (Shift work required)5 days a week Mon to Sun Morning shift: 8am 5:30pm / 8:30am 6pm / 11am 8:30pmAfternoon:...

You will be required to: Attend to customer inquiries Communicate with customers and offer relevant advice in a clear and concise manner Document queries for future referenceYou should possess: NITEC certificate, diploma, or degree in any field At least 1 year of experience in the customer service industry Experience in a call center will be an advantage...

Job Summary: We are on the lookout for a motivated individual interested in building a career with a prominent financial services group in Asia, operating across 18 markets. Renowned as one of Asia's Safest Banks and honored as the "World's Best Bank" in 2021. The focus is not only on fostering enduring customer relationships but also making a positive...

Roles & ResponsibilitiesJob Description: - Provide leadership and regular coaching to Team Leaders and Agents. Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved Work closely with HR to ensure fast, effective, and quality staff recruitment. Build an...

Job responsibilities Coordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is at the North East side (Punggol) location. To act and respond to faults / incidents / complains as per established SOP Generating Fault Reporting Support in other roles as may be instructed by facility supervisorRequirements: At...

Job Number 24087417Job Category Rooms & Guest Services OperationsLocation The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone...

Job Number 24115334 Job Category Rooms & Guest Services Operations Location The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or...

Published- March 30, 2024- Location- Singapore, Singapore- Job Type- Full-timeDescription:Job Description & RequirementsResponsibilities:Provide customer service support for all licensing related enquiriesAssist callers in resolving any general difficulties faced in completing the online forms or usage of computerised systems provided by the AuthorityDirect...