Cso- Call Center/customer Service

Experience:Fresher - 2 years in call centerJob Description:Job Description:Maintaining a positive, empathetic, and professional attitude toward customers.Responding promptly to customer inquiries on general and transactional enquiriesCommunicating with customers through various channels.Acknowledging and resolving customer requests.Customer outreach to...

Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

Roles & ResponsibilitiesTo consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery•To ensure accuracy and compliant for all customers’ requests•To successfully cross-buy the Bank’s products and services•To successfully migrate customers to Bank’s digital platform by understanding customers’...

Roles & ResponsibilitiesTo consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery•To ensure accuracy and compliant for all customers’ requests•To successfully cross-buy the Bank’s products and services•To successfully migrate customers to Bank’s digital platform by understanding customers’...

Roles & ResponsibilitiesJob Responsibilities & Duties· Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner.· Ability to understand customers’ needs and provide appropriate solutions and attention· Identify cross-sell opportunities during customer...

Roles & Responsibilities EMAIL ID : Interested candidates, please email your resume to mike.ramos@nttdata.comRole: Call Center Officer - 12 months Renewable contractLocation : Changi or Jurong East (location can be chosen)Benefits: Renewable contract (Performance-based) Medical Insurance Coverage Leave credits Performance Bonus Rotating Shift Schedule ...

Roles & Responsibilities EMAIL ID : Interested candidates, please email your resume to mike.ramos@nttdata.comRole: Call Center Officer - 12 months Renewable contractLocation : Changi or Jurong East (location can be chosen)Benefits: Renewable contract (Performance-based) Medical Insurance Coverage Leave credits Performance Bonus Rotating Shift Schedule ...

VP, Customer Service, Cash Management Operations Center Posting Date: 16 May 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

VP, Customer Service, Cash Management Operations Center Posting Date: 16 May 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

VP, Customer Service, Cash Management Operations Center Posting Date: 14 Jun 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...

Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns Guide callers in navigating the client website and using the available services Gather customer feedback and sentiments and escalate to the relevant parties for further actions Ensure proper documentation, notification, escalation, tracking and...

within Service Levels and to deliver pleasant Customer Experiences Followup on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update customer's enquiry, problem and resolution into the case management system Minimum 1 year of call center experience- ability to multi-task e.g. on the call and...

Key Accountabilities Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments) Achievement and maintenance of customer satisfactionJob Responsibilities & Dutieswithin Service Levels and to deliver pleasant Customer Experiences Followup on all outstanding incidents/cases Logged all calls reported into the...

Job Description - Call Center OfficerRoles and Responsibilities: Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate solutions and attention Identify crosssell opportunities during...

Roles & Responsibilities* 5 days work week* Shift job (1st shift: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)* Basic + Flexi Allowance + AWS + VB* Location: Expo MRT (walking distance from MRT station)* UK MNC company* Permanent roleOur client is a UK MNC company who providing healthcare and security service to various industryResponsibilities: Manage cases in...

Customer Service Officer Night shift (10pm-7am or 11pm-8am)This is a 12 months contract assigned to our clientsSalary Range: $2,500-$3,000Work Location: SuntecWork Schedule1. 44 hours per week2. 5.5 days of work per weekFixed Night shift (Shifting Hours: 10pm-7am or 11pm-8am)Job Description:1. 1-2 years of inbound call center environment (min 6...

(Tempt) Call Center Officer | North | 5 Days | Up to $2000 | Office Hours | FSC |Location: WoodlandsWorking hours: Mon-Fri (8am-6pm)Salary: $18xxxxxxx (Depending on Experience) + allowancesJob Scope :-Handle inbound/outbound call, email and chats from customer with professionalism and empathy -Assistant customer in navigating respective website and online...

This is a 12 months contract assigned to our clientsWork Location: SuntecSalary Range : $2,500-$2,800Singaporean OnlyShift Work ScheduleComfortable with rotational shift and night shift2. 44 hours per week (5.5 days of work)Mon-Sun (including public holiday)Job Description:and webchatUnderstand customers' needs and provide quick, accurate and satisfactory...

This is a 12 months contract assigned to our clientWork Location: SuntecSalary Range : $2,500-$3,000TimingComfortable with rotational shift2. 44 hours per week (5.5 days of work)Monday-Sunday (including public holiday)Shifting ScheduleMorning/Afternoon Shift - 7.30am-11pmNight Shift - 10pm-7am /11pm-8amJob Scopeand webchatUnderstand customers' needs and...

Experience: 1-5 YearsLocation: SingaporeJD: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery To ensure accuracy and compliant for all customers' requests To successfully crossbuy the Bank's products and services To successfully migrate customers to Bank's digital platform by understanding customers'...