Telephone Operator
2 weeks ago
Description:
Job Description & Requirements
Responsibilities:
Provide customer service support for all licensing related enquiries
Assist callers in resolving any general difficulties faced in completing the online forms or usage of computerised systems provided by the Authority
Direct calls with specific enquiries to the relevant officers.
Ensure that the hotline is always manned during working hours and
Always observe confidentiality for all calls and information received during the course of work.
Requirements:
Possess at least three (3) GCE 'O' Level's certification or its equivalent;
Have relevant experience working in an Operations Room (or other similar working environment) or in a call centre environment
Possess good interpersonal and oral communication skills and proficient (both written and verbal) in English Language and Mother Tongue Language; and
Salary Range:
- $2,500 - $3,500
Min Year of Experience:
- 3
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