Telephone Operator

Answer all incoming calls efficiently and promptly in a professional manner.Places outgoing calls accordingly.Receive guest messages accurately and deliver to the guest accordingly.Log all wake-up call requests and program wake-up call accurately.Provides information about hotel services to guests.Provides paging services for hotel guest.Knows what action to...

Answer all incoming calls efficiently and promptly in a professional manner.Places outgoing calls accordingly.Receive guest messages accurately and deliver to the guest accordingly.Log all wake-up call requests and program wake-up call accurately.Provides information about hotel services to guests.Provides paging services for hotel guest.Knows what action to...

Responsibilities: Answer calls in a professional manner. Handle inbound and outbound calls within a prescribed time frame, adhering to established standards. Respond to inquiries from guests on the Hotel Chat Bot. Receive guest messages and promptly deliver them to the appropriate recipients. Provide information about hotel services to guests. Understand the...

The main responsibilities and tasks of this position are listed as, but not limited to the following:Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. Program the wakeup calls requested with the Hotel computer system. Ensure that all...

R oles & Responsibilities Familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates. Maintains updated and relevant information to handle guests' inquiries...

Job Number 24087417Job Category Rooms & Guest Services OperationsLocation The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone...

Job Number 24115334 Job Category Rooms & Guest Services Operations Location The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or...

Published- March 30, 2024- Location- Singapore, Singapore- Job Type- Full-timeDescription:Job Description & RequirementsResponsibilities:Provide customer service support for all licensing related enquiriesAssist callers in resolving any general difficulties faced in completing the online forms or usage of computerised systems provided by the AuthorityDirect...

ibis Styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and have the opportunity for career progression.At least 1 year of experience in a similar capacity in the hospitality industry.Responsibilities Responsible for the daily operation and to ensure a consistently high standard of guest service;...

Job responsibilities Coordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is at the North East side (Punggol) location. To act and respond to faults / incidents / complains as per established SOP Generating Fault Reporting Support in other roles as may be instructed by facility supervisorRequirements: At...

Roles & ResponsibilitiesAssisting Guest Services Manager in managing the hotel call centre (One Connect) daily operations, plays a pivotal role in ensuring smooth operations and exceptional customer service. Supervising and motivating the team, handling escalated customer issues and optimizing One Connect performance to meet or exceed established...

Recruit, train and monitor staff performance as well as managed payroll and inventory. Manage trading/position control for equity and fix income portfolio management teams. Handle individual and institutional client relations Understand the telephone operator board Meet and greet VIP guests upon arrival and departures. Process and individually enter all...

**ResponsibilityResponsible to handle all inbound and outbound calls. To deliver onestop customer service via phone in a consistent and professional manner by embracing our core values Logging of service requests, complaints and enquiries Ensure follow up and fulfill promises made to our customers Ensure all referrals are keyed in a timely manner and monitor...

JOB RESPONSIBILITIES Provides assistance to the Operations Manager to process Purchase Orders from customers across Asia Pacific and works closely with our HQ in Germany to ensure the orders are produced, picked, packed and shipped correctly Supports Finance Manager with upkeep of invoice/shipping document systems Maintains office by ordering office...

Global Investment Bank Open to Fresh Grad Liaise with internal & external stakeholders Expansion roleOur client is a global investment bank with a strong presence in Asian markets. They are currently looking for a Loan Operations Analyst level to join their dynamic Team.You will be joining the Wholesale Lending Transaction cycle area, who are part of the...

RESPONSIBILITIES:– Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner– Handle enquiries via telephone and email while ensuring a high standard of quality in terms of business integrity and customer experience– Resolve customers' issues and provide solutions and analysis– Manpower scheduling & rostering...

RESPONSIBILITIES:– Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner– Handle enquiries via telephone and email while ensuring a high standard of quality in terms of business integrity and customer experience– Resolve customers' issues and provide solutions and analysis– Manpower scheduling & rostering...

RESPONSIBILITIES: – Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner – Handle enquiries via telephone and email while ensuring a high standard of quality in terms of business integrity and customer experience – Resolve customers’ issues and provide solutions and analysis – Manpower scheduling &...

RESPONSIBILITIES:– Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner– Handle enquiries via telephone and email while ensuring a high standard of quality in terms of business integrity and customer experience– Resolve customers' issues and provide feedback and analysis– Manpower scheduling & rostering...

RESPONSIBILITIES: – Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner – Handle enquiries via telephone and email while ensuring a high standard of quality in terms of business integrity and customer experience – Resolve customers’ issues and provide feedback and analysis – Manpower scheduling &...