Call Center Manager

Job Description - Call Center OfficerRoles and Responsibilities: Deliver personalized service over the telephone to customers in call centre on banking products,accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate solutions and attention Identify crosssell opportunities during...

(Tempt) Call Center Officer | North | 5 Days | Up to $2000 | Office Hours | FSC |Location: WoodlandsWorking hours: Mon-Fri (8am-6pm)Salary: $18xxxxxxx (Depending on Experience) + allowancesJob Scope :-Handle inbound/outbound call, email and chats from customer with professionalism and empathy -Assistant customer in navigating respective website and online...

Job Description1. Attending to inbound calls relating to environmental matters2. Provide satisfactory explanations to customers and provide remedial action where necessary3. Ad-hoc duties that related to contact center projectWork Days & Timing (Shift work required)5 days a week Mon to Sun Morning shift: 8am 5:30pm / 8:30am 6pm / 11am 8:30pmAfternoon:...

You will be required to: Attend to customer inquiries Communicate with customers and offer relevant advice in a clear and concise manner Document queries for future referenceYou should possess: NITEC certificate, diploma, or degree in any field At least 1 year of experience in the customer service industry Experience in a call center will be an advantage...

Date Posted: 02 Feb 2024 Location: Singapore Property Name:Dusit Thani Laguna SingaporeJob Type: FulltimeJob Summary and Responsibilities Provide all communications both external and internal professionally and with the good level of language skills. Operate the hotel switchboard, incoming and outgoing faxes, hotel's paging system. Records and transfers...

Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...

Roles & ResponsibilitiesRole: Customer Service Officer - CCTRDuration: 12 months contract – renewable based on clientLocation: Jurong / Changi, Singapore• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Ability to understand...

Roles & ResponsibilitiesRole: Customer Service Officer - CCTRDuration: 12 months contract – renewable based on clientLocation: Jurong / Changi, Singapore• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.• Ability to understand...

Roles & ResponsibilitiesTo consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery•To ensure accuracy and compliant for all customers’ requests•To successfully cross-buy the Bank’s products and services•To successfully migrate customers to Bank’s digital platform by understanding customers’...

Roles & ResponsibilitiesTo consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery•To ensure accuracy and compliant for all customers’ requests•To successfully cross-buy the Bank’s products and services•To successfully migrate customers to Bank’s digital platform by understanding customers’...

Experience:Fresher - 2 years in call centerJob Description:Job Description:Maintaining a positive, empathetic, and professional attitude toward customers.Responding promptly to customer inquiries on general and transactional enquiriesCommunicating with customers through various channels.Acknowledging and resolving customer requests.Customer outreach to...

Roles & ResponsibilitiesJob Responsibilities & Duties· Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner.· Ability to understand customers’ needs and provide appropriate solutions and attention· Identify cross-sell opportunities during customer...

Roles & ResponsibilitiesJob Summary:Industry: Healthcare Location: Jurong East Employment type: 4-month contract (25 Aug Dec 2024) Working hours: 8.30 am - 6 pm (Mon-Thurs); 8.30 am pm (Fri)Job Responsibilities:Deliver excellent customer service to callers by understanding caller's needs Provide timely, accurate and appropriate information and assistance to...

Ex:Min Fresher or Min 2 Years in Customer Service roleJD:Shift:Ready to work in Morning Shift and Afternoon Shift Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate solutions and...

Roles & ResponsibilitiesOur client is seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting...

Roles & Responsibilities* 5 days work week* Shift job (1st shift: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)* Basic + Flexi Allowance + AWS + VB* Location: Expo MRT (walking distance from MRT station)* UK MNC company* Permanent roleOur client is a UK MNC company who providing healthcare and security service to various industryResponsibilities: Manage cases in...

Call Centre / Customer Service Exp No Exp Welcome & Training Will Be Provided 5 Days / Office Hour / Able to work on Weekend Able to commence work immediatelyResponsibilities: Handle inbound calls Address customers' enquiries Follow up on escalated cases and perform call back when required Maintain a positive and helpful approach in interactions with all...

Job Scopes: Attend to inbound calls with good manner and uphold the organisation's telephone standard. Provide accurate and timely information. Transfer calls to respective department and follow up on their status. Attend to general enquiries from patients. Carry out administrative duties such as preparing of statics, daily performance report...

SUMMARY:The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints. KEY RESPONSIBILITIES:Answering incoming calls and making outbound calls to customers.Manage incoming emails.Provide Live-Chat support.Listening attentively to customers...

Requisition ID: Location: Singapore, Other/Not Applicable, SingaporeAbout UsENGIE is a global energy player, focused on renewables and low-carbon decentralized energy infrastructure. The Group is pillared by 4 key businesses - Renewables, Energy Solutions, Networks, Thermal & Supply, and together with our 96,000 employees, we are committed to accelerate the...