Partnerships Manager Singapore

1 week ago


Singapore Zenyum Full time

**About Zenyum**

Zenyum is one of Asia’s largest consumer brands in the making.
**We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.
We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in physical stores.

We are backed by some of the world’s best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we want to
**create a place that you will want to show up for every single morning**, and create products that make you smile more.

**Join us in our mission to spread smiles across Asia**

Take charge and shape Zenyum into one of Asia’s most loved consumer brands working with an ambitious and smart team to drive our Dental Partnerships side of the business. Working on the Dental Partnerships for Singapore you will be working hand by hand with the Head of Partnerships Manager and Managing Director to drive brand excellence in our work across our network of partnerships.

Based in our Singapore office, you will be working as the key engagement person with new and existing partners and creating additional business opportunities with our dental partners. You will have the support of two organizations, the international partnerships organization and the local sales team to drive both technical and business performance.

We want every position at Zenyum to be flexible and creative in nature, thus you're also free to explore additional ways to engage our partners and help grow our joint business

Help us make Singapore Smile More

**Your responsibilities will be plentiful**:

- **Customer Experience**:You will drive customer experience through our partners to make it the most exciting and differential in the market.
- ** Operations**: You will work to drive the most efficient processes end to end across our partners and our operations to maximize customer love and efficiency.
- **Coordination**: you will be the connection belt across the company, meaning you will need to coordinate with our operations team, internal dental team and sales team to ensure the best possible client journey.
- ** Partner Enablement**: You will drive the business by making our relationships with our partners stronger and by enabling them to grow faster.

**You're a fit for this position if**:

- You are a full on** team player**. Here we “row” altogether with one focus and one direction, we never leave anyone behind and that gives us the extra strength. As they say “culture eats strategy for breakfast”
- You are** driven by results **and have a need to get them independent of the circumstances.
- You are **technical in your approach** and have experience or passion to design operational flows that improve the customer experience and the efficiency of our joint organizations.
- You are **people driven**. If your experience and your enjoyment at work are connected to spending time with other people and seeing them grow professionally
- You **don’t avoid conflict** and the need to give value feedback to our own internal teams and the partners. We want and need a person who can handle giving realistic input to help others perform better and this requires strength and commitmen

**We'd love to see that you have**:

- 3+ years experience in customer service or account management and sales roles ideally in the healthcare sector so you can drive the engagement efforts with our partners clinics
- Ideally you have technical expertise and training in dental matters (from dental assistant to being an actual dentist)
- Positive attitude in fast-paced startup circumstances and a strong team player working with excellent teammates of different nationalities
- Strong communication, negotiation, and relationship management skillsAre curious and creative in testing out new things with a growth hacking mentality
- Language ability in English is needed, Chinese/Bahasa Malaysia/Bahasa Indonesia is a plus
- A good understanding of the Singapore, Malaysia and/or Indonesia markets and customers.

**Your benefits and growth upon joining include**:

- To join the diverse team of one of the most ambitious and fastest-growing startups in Southeast Asia, funded by Sequoia Capital
- To Work with professionals not only in the Singapore headquarter but also collaborate with the teams in Thailand, Hong Kong, Indonesia, Vietnam, and Taiwan
- Fast growth and promotion prospects, in a highly successful and ambitious team
- To be rewarded with an attractive package (employee benefits and competitive salary)



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