Customer Experience Management Associate

Job OverviewThis position requires a highly motivated and dedicated individual who is passionate about delivering exceptional customer service. The successful candidate will be responsible for supporting customers through various channels, including live chat and email, while staying up-to-date on our trading platform and its associated campaigns and...

COMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...

**Main Duties & Responsibilities** - Manage and streamline processess for Customer Relations Management (CRM) system for Contact Centre. - Support Customer Experience Manager in Contact Centre operations and manage Customer Service Assistants to support Contact Centre roles and responsibilities. - Train a team of Customer Service Assistants to maintain and...

Your favourite skating store is hiring! At Inlinex, we are customer-obsessed and are looking for individuals who share the same vision! Work closely with Founders to scale the business. - Work 5.5 days a week - Monthly Individual Commission - Yearly Team Commission - Performance Bonus - 14 Day Annual Leave - CPF Contribution - Meal...

**Position Summary** - Provides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor. - Drives result by developing and executing short term action plans and long-term strategies. - Leads brand initiatives to create an excellent Associate and customer experience while meeting and exceeding company...

**The opportunity**: The Customer Experience Lead is responsible for developing and implementing strategies to help drive customer-centricity across our client’s organization, elevating customer satisfaction, driving customer engagement and increasing loyalty. You will represent the voice of the customer & identify client solution requirements, whilst...

COMPANY DESCRIPTION Lotte Duty Free was founded in 1980 and has built its status as the duty free shop which represents Asia as it has been ranked number one in the Korean duty-free industry for more than 40 years. Now Lotte Duty Free Shop has built matchless brand power as the GLOBAL LOTTE DUTY FREE SHOP and we currently operate in various countries...

**JOB DETAILS** **Job Type** - Permanent **Position Level** - Manager **Qualification** - Diploma **Discipline** - Banking **Specialization** - Customer Experience **Sector** - Corporate Office **Experience** - 5 - 10 years **Salary** - Undisclosed **JOB DESCRIPTION** - The Maybank Customer Experience Management department’s charter is to...

We are a premium cold chain service provider handling temperature sensitive and high value content to a wide base of both residential and commercial customers. We require individuals whom has an eye for detail, courteous, service orientated and always ready to go that extra mile. Your job will require you to address daily customer requests and being the...

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: The Executive Assistant to VP APAC & Customer Service Experience Centre Manager, will take the overall responsibilities to provide administrative support to Vice...

**JOB DESCRIPTION** The Maybank Customer Experience Management department's charter is to transform the customer experience bank-wide and improve satisfaction across segments and touchpoints. We have an exciting opportunity for an experienced, skilled, and self-motivated individual to join the Customer Care team. This team is responsible for overseeing and...

**JOB DESCRIPTION** The Maybank Customer Experience Management department's charter is to transform the customer experience bank-wide and improve satisfaction across segments and touchpoints. We have an exciting opportunity for an experienced, skilled, and self-motivated individual to join the Customer Care team. This team is responsible for overseeing and...

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition. At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers...

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...

Full-Time / Part-Time Join our dynamic team at Impressions Kids Club, where we bring joy and creativity to children and families! We’re looking for an enthusiastic Customer Experience & Operations Associate to create an exceptional customer journey and ensure smooth daily operations at our club. **Key Responsibilities**: - Provide warm and engaging...

The role of the Customer Experience Manager is to assist the Customer Experience (CX) Management team in the smooth running of front-of-house services, to be an exemplary role model to other members of staff - to coach and guide them and to provide a friendly, efficient and knowledgeable service to all our customers. **Key Responsibilities** Customer...

**Responsibilities**: - Manage experience centre’s day-to-day activities which include servicing walk-in customers, handling inquiries and assisting them with their orders and purchases. - Follow-up on potential leads through customer relationship management - Source for new leads through various marketing channels, ie social media, collaboration...

**Customer Experience Manager** The Customer Experience (CX) Manager role is to mentor, train and lead the Customer Experience team, who are the faces of Core Collective. Core Collective is not just a fitness nor wellness business, it is a hospitality business at its core and thus a high level of customer excellence should be achieved. About Core...

**Minimum Qualifications**: - Open to Shift Work (Weekends & Public Holidays). - Excellent interpersonal skills, a true people person. - Experience in Customer Support processes and Community Management. **Preferred Qualifications**: - Highly organized and able to address multiple projects in parallel. - 2+ years’ experience with digitally based...

The hiring company is a lifestyle product manufacturer and retailer and is currently looking for a Customer Experience Manager to join their dynamic team. **Responsibilities**: - Lead and execute customer experience projects - Conduct in depth research and investigations to understand consumer behaviours, demographics and needs - Conduct brainstorming...