Customer Experience
1 week ago
Full-Time / Part-Time
Join our dynamic team at Impressions Kids Club, where we bring joy and creativity to children and families
We’re looking for an enthusiastic Customer Experience & Operations Associate to create an exceptional customer journey and ensure smooth daily operations at our club.
**Key Responsibilities**:
- Provide warm and engaging customer service, ensuring an enjoyable visit for all families
- Assist with crowd control and visitor safety during peak hours
- Maintain the cleanliness and organization of the playground and its equipment
- Oversee inventory and storage for playground supplies, retail items, café, and party essentials
- Operate and upkeep playground equipment to ensure a safe play environment
- Support daily opening and closing procedures
- Assist with marketing efforts, including WhatsApp blasts to parents
- Assist in planning, coordinating, and executing birthday parties and club events
- Verify and tabulate monthly finance records, retail sales, and invoicing
- Perform any other duties as assigned by the supervisor
**What We’re Looking For**:
- **Passion**for working with children and families
- **Strong communication**and **organizational skills**
- A **proactive**and **detail-oriented mindset**
**- Ability to work shifts, including weekends**
- **Team player**with a positive attitude
Why Join Us?
- Fun and engaging work environment
- Opportunities for career growth in a growing kids club
- Competitive compensation based on experience
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