Customer Experience

6 days ago

Singapore Expand Communication Full time

COMPANY DESCRIPTION

We specialize in creating unforgettable experiences that bring people together. Our company is committed to planning, designing, and executing successful events that cater to our client’s unique needs. We believe that every event is an opportunity to tell a story, and we strive tirelessly to ensure that each story is told in a way that truly makes a difference.

DESIGNATION : [Expand Communication] Customer Experience & Customer Service (Korean Speaking)

RESPONSIBILITIES
- Receive visitors and guide them through each Hyundai Motor Group Innovation Center in Singapore (HMGICS) experience (Vehicle Displays, Smart Farm, Sky Track, etc.) using knowledge of HMGICS brand philosophy, values and products, and processes
- Introduce and explain experiences and vehicles confidently and engagingly, ensuring high-quality Customer Service in every interaction
- Maintain and operate vehicles, equipment, and devices in Customer Experience (CX) areas
- Ensure adherence to customer management, safety, emergency response, vehicle, and inventory management manuals and protocols in CX spaces
- Carry out related administrative tasks
- Deliver tour programs for visitors
- Host VIPs through CX spaces
- Cover CX zones under other Gurus when necessary

QUALIFICATIONS
- Diploma or A-Level qualification
- Both entry-level and experienced individuals are welcome to apply
- Experienced applicants should have 1-5 years of experience in a customer service/guest-facing role such as in the airline, retail, and hotel industry
- HMGICS Gurus must embody confidence, curiosity, and intelligence
- Well-groomed, able to speak in eloquent and professional language
- Strong interpersonal skills, proactive and curious
- Knowledge of and interest in the automobile industry will be beneficial
- Proficiency in English is required
- Proficiency in Korean and Mandarin will be beneficial, as the position may require communication with international visitors
- Shift work including weekends

OTHER INFORMATION
- Customer Service, Brand, and Product training during the induction phase and course of employment
- Robust rewards system for high-performing employees
- Overseas training in Korea possible
- Medical Insurance

  • Customer Experience

    2 days ago

    Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full time $60,000 - $120,000 per year

    Customer Experience (CX) DesignerWe are looking for a Customer Experience (CX) Designer on a 1-year renewable contract to shape seamless, user-centred experiences across digital and physical touchpoints. You'll go beyond workflow design — applying your UX skills in research, facilitation, and problem-solving to ensure every journey is intuitive,...

  • Customer Experience

    2 weeks ago

    Singapore THE NUGGETS ACADEMY PTE. LTD. Full time

    Roles & Responsibilities Are you a people person with a heart for kids and a gift for helping others feel seen, heard, and supported? At The Nuggets Academy, we don't just teach, we transform lives. We're on a mission to help every child thrive, especially those who've been left behind by traditional systems. Our team is growing fast, and we're looking for...

  • Customer Experience

    1 week ago

    Singapore THE NUGGETS ACADEMY PTE. LTD. Full time

    Roles & ResponsibilitiesAre you a people person with a heart for kids and a gift for helping others feel seen, heard, and supported?At The Nuggets Academy, we don't just teach, we transform lives. We're on a mission to help every child thrive, especially those who've been left behind by traditional systems. Our team is growing fast, and we're looking for a...

  • Customer Experience Manager

    1 week ago

    Singapore Hegen Pte Ltd Full time

    Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...

  • Head of Customer Experience

    2 weeks ago

    Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Head of Customer Experience

    1 week ago

    Singapore Prudential Assurance Company Singapore Full time

    Join to apply for the Head of Customer Experience role at Prudential Assurance Company Singapore Join to apply for the Head of Customer Experience role at Prudential Assurance Company Singapore Get AI-powered advice on this job and more exclusive features. Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose...

  • Head of Customer Experience

    1 week ago

    Singapore Prudential Hong Kong Limited Full time

    Head of Customer Experience page is loadedHead of Customer Experience Apply locations Singapore time type Full time posted on Posted 11 Days Ago job requisition id Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion...

  • Head of Customer Experience

    1 week ago

    Singapore Prudential Assurance Company Singapore Full time

    Join to apply for the Head of Customer Experience role at Prudential Assurance Company Singapore Join to apply for the Head of Customer Experience role at Prudential Assurance Company Singapore Get AI-powered advice on this job and more exclusive features. Prudential’s purpose is to be partners for every life and protectors for every future. Our...

  • Head of Customer Experience

    1 week ago

    Singapore Prudential Hong Kong Limited Full time

    Head of Customer Experience page is loaded Head of Customer Experience Apply locations Singapore time type Full time posted on Posted 11 Days Ago job requisition id Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...

  • Head of Customer Experience

    1 week ago

    Singapore Prudential Hong Kong Limited Full time

    Head of Customer Experience page is loadedHead of Customer Experience Apply locations Singapore time type Full time posted on Posted 11 Days Ago job requisition id Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and...