Customer Experience

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...

Are you passionate about creating exceptional customer journeys and building long-term relationships? Join our Singapore team as a Customer Experience Manager and take the lead in shaping strategies that enhance satisfaction, loyalty, and engagement. Key Responsibilities: Develop and implement customer experience strategies to improve satisfaction and...

**Hungry, Humble, Honest, with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with senior-level customers? If so, you will thrive on our team which values collaboration, technical credibility, and the opportunity to drive...

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $12,000 - $19,000 Per Month **Date Posted** 18 minutes ago Additional Details **Job ID** 80248 **Job Views** 1 **Job Description**: Roles & Responsibilities The Customer Experience Director at Sephora SEA is the custodian of incredible customer service and the driver of...

**The opportunity**: The Customer Experience Lead is responsible for developing and implementing strategies to help drive customer-centricity across our client’s organization, elevating customer satisfaction, driving customer engagement and increasing loyalty. You will represent the voice of the customer & identify client solution requirements, whilst...

**Customer Experience Manager** The Customer Experience (CX) Manager role is to mentor, train and lead the Customer Experience team, who are the faces of Core Collective. Core Collective is not just a fitness nor wellness business, it is a hospitality business at its core and thus a high level of customer excellence should be achieved. About Core...

Position SummaryProvides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor.Drives result by developing and executing short term action plans and long-term strategies.Leads brand initiatives to create an excellent Associate and customer experience while meeting and exceeding company productivity...

**Main Duties & Responsibilities** - Manage and streamline processess for Customer Relations Management (CRM) system for Contact Centre. - Support Customer Experience Manager in Contact Centre operations and manage Customer Service Assistants to support Contact Centre roles and responsibilities. - Train a team of Customer Service Assistants to maintain and...

**The Responsibilities**: - To oversee/manage all incoming after Sales Service escalations. - Improve Customer Service level. - Train new staffs on Customer handling skill sets. - Handled all completed surveys, analysis and assist all complaints customers when needed. Respond within one working day, to come out with a solution (swap/refund). **The...

**Director (Customer Experience)** - **This Director (Customer Experience) opportunity is a broad and diverse job opportunity in one of Singapore’s most exciting robotics startup businesses. The role is responsible for all client facing, commercial interactions. Such interactions cover Marketing, Sales and Customer Success/Account...