Customer Experience

A customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...

Calling all truly AWESOME peopleAbout Stranger SoccerStranger Soccer ) is a Singapore-based company experiencing explosive growth. In a few short years, after launching a revolutionary platform and Mobile App for on-demand football, the company has amassed over 50,000 registered users playing hundreds of games a week. It has solved the problem that football...

**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

The Customer Experience Advocate (CEA) is responsible for being on Panduit's front line to ensure the customer receives a frictionless experience in doing business with Panduit. By independently administering to all aspects of the customer experience for Panduit. The CEA is responsible for coordinating across all functional units to quickly resolve specific...

**Why Join Us** At ComfortDelGro, we believe that **exceptional service starts with passionate people**. As a Customer Experience Executive, you won’t just be supporting our frontlines - you’ll be **leading the charge in creating memorable experiences**that keep our customers coming back. Join us and you’ll: - **Make a real impact**— play a key...

**About This Role** Job Summary: To lead the Customer Support & Services team in Singapore to deliver exceptional customer service experience by providing efficient and prompt resolution of customers’ queries, complaints or issues; while maintaining high level of customer satisfaction and first contact resolution. To also develop and implement initiatives...

Create optimised and seamless customer experiences across O2O2O (online - offline - online) spanning a multitude of touch points across Income and user experience documentation that includes user personas, user flows, wireframes and site maps - Lead and/or contribute towards CX Strategies / Blueprint design with partner agency(ies) for respective streams...

We are a medical company with strong product lines (medical equipment) homecare therapeutic area. Due to rapid expansion, we are looking for independent and diligent individuals to join our team. We serve with distinction and provide comprehensive healthcare needs to our partners. As a total solutions partner, our goal is to provide our customers with the...

**Company Overview** Our brand is centred on storytelling, authenticity, and creating memorable experiences for our customers. We offer a thoughtfully curated range of products backed by a strong brand philosophy and a passion for service. We believe in forming long-lasting relationships with our customers through sincere engagement and exceptional service...

Lead and manage a remote customer service team (currently 3 team members based in the Philippines). - Handle complex or escalated customer cases, including high-value orders, unhappy customers, or tricky situations that need a personal touch. - Own the returns and refunds process, including cases raised via Shopee, Lazada, or other marketplaces. - Monitor...