Customer Experience Advocate

5 hours ago


Singapore PANDUIT SINGAPORE PTE LTD Full time

The Customer Experience Advocate (CEA) is responsible for being on Panduit's front line to ensure the customer receives a frictionless experience in doing business with Panduit. By independently administering to all aspects of the customer experience for Panduit. The CEA is responsible for coordinating across all functional units to quickly resolve specific customer requests and needs, both stated and implied. The goal of this role is to provide transparency to customers on their transactions and requests as well as provide preemptive solutions, thus delivering a frictionless customer experience. Independently manage all customer request, including Orders, discrepancies, product inquiries, returns, and/or any physical or transactional exceptions throughout the order cycle process including physical delivery of inventory. Independently work with all channels within Panduit, to meet the customer's expectations which results in achieving a frictionless experience creating brand preference. Responsible for maintaining and building relationships with all customers especially assigned regional Panduit customers and Panduit sales teams; through excellent communication and interpersonal skills. Collaboration with Panduit sales to develop efficient methods for resolving issues with external customers. Monitor customer satisfaction levels based on survey results of performance and develop corrective action plans to rectify dissatisfied customers. Work independently to propose solutions and resolve issues for customers, then work with internal teams to ensure that solutions are carried out in a timely fashion.



  • Singapore ACQUIPLUS PRIVATE LIMITED Full time

    About Us We believe marketing should feel like magic — not just another sales pitch. We bring brands to life through real conversations, contagious energy, and unforgettable experiences. We're the team you'll find out in the field — at roadshows and events — sparking smiles and connecting people with products they'll love. If you've got great energy, a...

  • Sales Advocate

    1 day ago


    Singapore Singapore Full time

    We're hiring Sales Advocate!! Job Highlights!: 1. Attractive commission & incentives 2. Convenient and flexible timing 3. Uncapped Commission 4. Friendly Work Environment 5. Fast career progression 6. Work life balance 7. Full training guided by a mentor Job Scope: 1. Prepare and deliver appropriate presentations on products and services. 2....


  • Singapore Stamped.io Full time

    **About Stamped.io**: Stamped.io is an AI-powered eCommerce marketing platform that enables direct-to-consumer brands to accelerate business growth by enhancing user engagement, increasing revenue, and improving customer satisfaction through Reviews & Ratings, Q&A, Visual Marketing, Loyalty & Referrals. Our constant focus on customer success and seeking new...

  • Brand Advocate

    6 days ago


    Singapore Bio-Globe Spore Pte Ltd Full time

    Department: Marketing / Sales / Public Relations Overview: We are seeking enthusiastic and passionate Brand Advocates to join us and represent and promote our brand. Key Responsibilities: - Promote Brand Awareness - Identify new markets and grow clientele base - Engage with and pitch to potential clients - Foster good relationships with customers - Assist...

  • Brand Advocate

    6 days ago


    Singapore Bio-Globe Spore Pte Ltd Full time

    Department: Marketing / Sales / Public Relations Overview: We are seeking enthusiastic and passionate Brand Advocates to join us and represent and promote our brand. Key Responsibilities: - Promote Brand Awareness - Identify new markets and grow clientele base - Engage with and pitch to potential clients - Foster good relationships with customers - Assist...

  • Policy Advocate

    3 days ago


    Singapore WECHAIN FINTECH PTE. LTD. Full time

    **Responsibilities**: - Advocating in various jurisdictions in the world for policies that are conducive to the healthy development of the company's business, engaging policymakers and regulators; - Crafting the company's expansion strategy for regulatory alignment and articulating the company's policy positions - Prepare press releases and other...


  • Singapore Momos Customer Engagement Full time

    A customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...


  • Singapore Bovm Pte Ltd ("BOVEM") Full time

    BOVEM is a growing consumer lifestyle brand and Asia's first premium manscaping DTC brand. Our goal is to build the quintessential lifestyle for men through grooming. BOVEM currently retails to over 30 countries and counting and seek to rapidly expand and accelerate our growth along with the success of our team. Coupled with our mission for sustainability,...

  • Assistant Director

    2 weeks ago


    Singapore Cadmus Resources Full time

    About the job Assistant Director (Policy Advocate) - **Government Affiliate**: - **Advocacy Strategy & Research**: - ** Excellent Benefits and Competitive Package** **Responsibilities**: - Develop and implement research agenda by identifying Institute of Higher Learning (IHL) partners, thought leaders and partner organisations - To commission and produce...


  • Singapore Adecco Full time

    A leading recruitment agency is looking for a customer service representative in Singapore. The role involves assisting clients in vehicle rentals, engaging customers either in-person or online, and managing reservations. No experience is required, but customer service experience is preferred. This position aims to enhance customer satisfaction and increase...