Call Centre Representative

About the JobSearch Index PTE Ltd is seeking a highly skilled Call Centre Representative to join our team.Key ResponsibilitiesThe selected candidate will be responsible for handling customer enquiries, achieving performance targets, and providing exceptional customer service.Skills and Qualifications1 year of experience in a call centre environmentExcellent...

Roles & ResponsibilitiesJob Description:Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Call Centre Representative Asia's Largest BPO Contact Centre (Renowned Airlines) Salary up to $2600 + $300 incentive Working hours - 5 days a week/ 44hrs per week/ shift work Location - East Singapore Job Responsibilities: - In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines Company. - Conducting simple...

Roles & ResponsibilitiesJoin Our Team – Call Centre & Customer Service RepresentativesCompany: UGKS Limousine Pte Ltd Location: Singapore Industry: Airport Transfer & Limousine ServicesAre you passionate about customer service and looking for an exciting role in the transportation industry? UGKS Limousine Pte Ltd is hiring Call Centre & Customer Service...

Roles & ResponsibilitiesJoin Our Team – Call Centre & Customer Service RepresentativesCompany: UGKS Limousine Pte Ltd Location: Singapore Industry: Airport Transfer & Limousine ServicesAre you passionate about customer service and looking for an exciting role in the transportation industry? UGKS Limousine Pte Ltd is hiring Call Centre & Customer Service...

Call Centre Representative for Luxury Brand Working hours: Monday - Sunday 10am-9pm(8- 9 hours rotating shift) with 2 days off Location: Orchard - In-charge of handling the calls for Luxury Brand enquiries through the phone. - Conducting simple troubleshooting and providing accurate advice to the callers. - Perform outbound calls to follow-up and update...

Call Centre Representative for Luxury Brand Salary up to $4500 (depends on experience) Working hours: Monday - Sat, 10am-9pm (8- 9 hours rotating shift) with 2 days off Location: Orchard - In-charge of handling the calls for Luxury Brand enquiries through the phone. - Conducting simple troubleshooting and providing accurate advice to the callers. -...

We are looking for a talented and customer-centric individual to join our team as a Call Centre Representative, Customer Support. As a key member of our contact centre team, you will be responsible for handling inbound calls from customers and providing them with accurate and timely information regarding our banking products and services.The successful...

**Job Overview**: **The Call Centre Manager is a key leadership role, responsible for overseeing and optimizing the performance of the call centre’s inbound and outbound operations.** **You will lead a team of call centre representatives in delivering product/treatment updates and information to our valued customers via making outbound calls. You will be...

Job DescriptionWe are seeking an experienced Customer Service Representative to join our team as a Call Centre Specialist. The successful candidate will be responsible for handling 30-60 incoming calls and mailbox enquiries, as well as following up with respondents.This role requires excellent communication and problem-solving skills, as you will need to...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

About the RoleWe are seeking a highly skilled Call Centre Associate to join our dynamic team at Recruit Express Pte Ltd.Key Responsibilities:Follow standard operating procedures to handle customer queries and complaints.Conduct outbound calls to follow up on issues and ensure customer satisfaction.Liaise with internal teams to resolve issues...

About the RoleWe are looking for a seasoned professional to take on the position of Operations Supervisor at CONNECT CENTRE PTE. LTD.This role requires an individual who can effectively manage call centre operations, lead teams, and ensure seamless customer experiences.Responsibilities:Lead Call Centre Teams: Manage and motivate call centre agents to achieve...

To consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and complaint for all customers’ requests - To successfully cross-buy the bank products and services - To adhere to professionals standards of behaviour and conduct in dealing with customers and fellow CSOs. - Flexibility in...

Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in a call centre environment. As a key member of our customer service team, you will be responsible for attending to incoming customer enquiries via phone calls, handling card authorization services, fraud control...

We are looking for a Customer Service Representative to join our team at THE SUPREME HR ADVISORY PTE. LTD. As a Call Centre Agent, you will be handling inbound and outbound calls related to payment of hospital bills.ResponsibilitiesManage customer inquiries regarding billing informationMaintain accurate records of customer interactionsCommunicate effectively...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...

Join us as a Trainer where you will lead training sessions and ensure quality standards for our customer service team. If you are passionate about enhancing service excellence and driving continuous improvement, we welcome your expertise. - Conduct training for new staff on product knowledge. - Align, review and improvise on internal quality standards and...

**Call Centre** **Requirement** - Excellent communication skills - Excellent service-oriented & telephone etiquette - Preferable have experience in Customer Service / Call Centre - Attending to customer enquiries and appointment bookings - Well-versed in computer (Word & Excel) - Hard-working, good team-work & pro-active - Strong interpersonal & able to...

**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters. - Preparation of...