Customer Service Representative for Bank Call Centre

We are looking for a talented and customer-centric individual to join our team as a Call Centre Representative, Customer Support. As a key member of our contact centre team, you will be responsible for handling inbound calls from customers and providing them with accurate and timely information regarding our banking products and services.The successful...

**About Us** Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization. The primary role of the Contact Centre Officer (Customer Service Executive) is to receive incoming calls in relation to customers’ enquiries and deliver...

**Responsibilities**: - Provide personalized service over the telephone to customer in call centre on credit card and banking products. - Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner. - Identify cross-sell opportunity during customer’s...

**Responsibilities: - Provide personalized service over the telephone to customer in call centre on credit card and banking products. - Attending enquiry, feedback and understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner. - Identify cross-sell opportunity during customer’s interaction. -...

**About the role**: The primary role of the Contact Centre Officer (CSO) is to receive incoming calls in relation to customers’ enquiries and deliver excellent service. This role includes handling all type of enquiries in a multi **Job responsibilities**: - chat professionally and efficiently - May be required to work in one or multiple skill-sets over...

LOCATION: Jurong or Changi available RESPONSIBILITIES: - Deliver personalized service over the telephone to banking clients - Consistently deliver excellent quality service to our customers to achieve customer satisfaction - Ability to understand customers’ needs and provide appropriate solutions and attention - Receiving inbound calls - Consistently...

The organisation is a large and multinational bank with a strong presence. This position will start off as 1 year contract (Renewable and convertible to perm) **Location**: Jurong East or Expo **Responsibilities**: - Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery - Ensure accuracy and compliant...

**Shift Timings (Choose One Shift Option)**: 1. Option #1: Weekends/PHs shift Working Hours : 5 working days, 1 rest day and 1 off day per week 42.5 hours per week Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive) Or otherwise...

**Call Centre Officer ( CCTR ) - Rotational Shift** **Below is the JD** - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell...

To consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and complaint for all customers’ requests - To successfully cross-buy the bank products and services - To adhere to professionals standards of behaviour and conduct in dealing with customers and fellow CSOs. - Flexibility in...

**Responsibilities**: - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers’ needs and provide appropriate solutions and attention Identify cross-sell opportunities during customer interaction - Consistently...

About the JobSearch Index PTE Ltd is seeking a highly skilled Call Centre Representative to join our team.Key ResponsibilitiesThe selected candidate will be responsible for handling customer enquiries, achieving performance targets, and providing exceptional customer service.Skills and Qualifications1 year of experience in a call centre environmentExcellent...

Roles & ResponsibilitiesJoin Our Team – Call Centre & Customer Service RepresentativesCompany: UGKS Limousine Pte Ltd Location: Singapore Industry: Airport Transfer & Limousine ServicesAre you passionate about customer service and looking for an exciting role in the transportation industry? UGKS Limousine Pte Ltd is hiring Call Centre & Customer Service...

Roles & ResponsibilitiesJoin Our Team – Call Centre & Customer Service RepresentativesCompany: UGKS Limousine Pte Ltd Location: Singapore Industry: Airport Transfer & Limousine ServicesAre you passionate about customer service and looking for an exciting role in the transportation industry? UGKS Limousine Pte Ltd is hiring Call Centre & Customer Service...

Roles & Responsibilities Join Our Team – Call Centre & Customer Service Representatives Company: UGKS Limousine Pte LtdLocation: SingaporeIndustry: Airport Transfer & Limousine Services Are you passionate about customer service and looking for an exciting role in the transportation industry? UGKS Limousine Pte Ltd is hiring Call Centre & Customer Service...

Roles & ResponsibilitiesJob Description:Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Call Centre Representative Asia's Largest BPO Contact Centre (Renowned Airlines) Salary up to $2600 + $300 incentive Working hours - 5 days a week/ 44hrs per week/ shift work Location - East Singapore Job Responsibilities: - In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines Company. - Conducting simple...

Call Centre Representative for Luxury Brand Working hours: Monday - Sunday 10am-9pm(8- 9 hours rotating shift) with 2 days off Location: Orchard - In-charge of handling the calls for Luxury Brand enquiries through the phone. - Conducting simple troubleshooting and providing accurate advice to the callers. - Perform outbound calls to follow-up and update...

Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...

Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...