Call Centre Representative, Customer Support

Call Centre Representative Asia's Largest BPO Contact Centre (Renowned Airlines) Salary up to $2600 + $300 incentive Working hours - 5 days a week/ 44hrs per week/ shift work Location - East Singapore Job Responsibilities: - In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines Company. - Conducting simple...

About the JobSearch Index PTE Ltd is seeking a highly skilled Call Centre Representative to join our team.Key ResponsibilitiesThe selected candidate will be responsible for handling customer enquiries, achieving performance targets, and providing exceptional customer service.Skills and Qualifications1 year of experience in a call centre environmentExcellent...

Roles & ResponsibilitiesJoin Our Team – Call Centre & Customer Service RepresentativesCompany: UGKS Limousine Pte Ltd Location: Singapore Industry: Airport Transfer & Limousine ServicesAre you passionate about customer service and looking for an exciting role in the transportation industry? UGKS Limousine Pte Ltd is hiring Call Centre & Customer Service...

Roles & ResponsibilitiesJoin Our Team – Call Centre & Customer Service RepresentativesCompany: UGKS Limousine Pte Ltd Location: Singapore Industry: Airport Transfer & Limousine ServicesAre you passionate about customer service and looking for an exciting role in the transportation industry? UGKS Limousine Pte Ltd is hiring Call Centre & Customer Service...

Call Centre Representative for Luxury Brand Working hours: Monday - Sunday 10am-9pm(8- 9 hours rotating shift) with 2 days off Location: Orchard - In-charge of handling the calls for Luxury Brand enquiries through the phone. - Conducting simple troubleshooting and providing accurate advice to the callers. - Perform outbound calls to follow-up and update...

Call Centre Representative for Luxury Brand Salary up to $4500 (depends on experience) Working hours: Monday - Sat, 10am-9pm (8- 9 hours rotating shift) with 2 days off Location: Orchard - In-charge of handling the calls for Luxury Brand enquiries through the phone. - Conducting simple troubleshooting and providing accurate advice to the callers. -...

Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in a call centre environment. As a key member of our customer service team, you will be responsible for attending to incoming customer enquiries via phone calls, handling card authorization services, fraud control...

Roles & ResponsibilitiesJob Description:Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

To consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and complaint for all customers’ requests - To successfully cross-buy the bank products and services - To adhere to professionals standards of behaviour and conduct in dealing with customers and fellow CSOs. - Flexibility in...

About the RoleWe are looking for a seasoned professional to take on the position of Operations Supervisor at CONNECT CENTRE PTE. LTD.This role requires an individual who can effectively manage call centre operations, lead teams, and ensure seamless customer experiences.Responsibilities:Lead Call Centre Teams: Manage and motivate call centre agents to achieve...

**Job Overview**: **The Call Centre Manager is a key leadership role, responsible for overseeing and optimizing the performance of the call centre’s inbound and outbound operations.** **You will lead a team of call centre representatives in delivering product/treatment updates and information to our valued customers via making outbound calls. You will be...

**JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

Job DescriptionWe are seeking an experienced Customer Service Representative to join our team as a Call Centre Specialist. The successful candidate will be responsible for handling 30-60 incoming calls and mailbox enquiries, as well as following up with respondents.This role requires excellent communication and problem-solving skills, as you will need to...

About the RoleWe are seeking a highly skilled Call Centre Associate to join our dynamic team at Recruit Express Pte Ltd.Key Responsibilities:Follow standard operating procedures to handle customer queries and complaints.Conduct outbound calls to follow up on issues and ensure customer satisfaction.Liaise with internal teams to resolve issues...

Job Description: - Contract - Ubi area - 12 hrs Shift - 3 off day per week **Responsibilities**: - To call inbound customers and provide information pertaining to the required tasks allocated. - Manage & resolve customers feedback. - Prepare and analyse reports and relay important information to stakeholders in a timely and accurate manner - Able to...

Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly. - Ensure validity of each case escalated prior to escalating out to Fraud Support Team, Business Unit, Servicing Units and ensure quality of servicing is maintained. **Salary**: From $3,000.00 per month **Experience**: - Call...

Customer Service Call Centre Working hours Monday - Sunday 10am-9pm(8- 9 hours rotating shift) with 2 days off Location: Orchard The Company The Position As a Call Centre Representative, you will be in-charge of handling the calls for Luxury Brand enquiries through the phone. Your job duties are as per below. - Conducting simple troubleshooting and...

We are looking for a Customer Service Representative to join our team at THE SUPREME HR ADVISORY PTE. LTD. As a Call Centre Agent, you will be handling inbound and outbound calls related to payment of hospital bills.ResponsibilitiesManage customer inquiries regarding billing informationMaintain accurate records of customer interactionsCommunicate effectively...