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Call Centre Support

3 weeks ago

Singapore People Profilers Full time

Job Description:

- Contract
- Ubi area
- 12 hrs Shift
- 3 off day per week

**Responsibilities**:

- To call inbound customers and provide information pertaining to the required tasks allocated.
- Manage & resolve customers feedback.
- Prepare and analyse reports and relay important information to stakeholders in a timely and accurate manner
- Able to multi-task on tasks given by your Supervisor/Manager
- Able to liaise fluently with English and Chinese-speaking customers.
- Adhoc duties as required

**Requirements**:

- Relevant educational qualifications in Diploma/ Degree.
- Relevant experience in Call Centre.
- Knowledge of Call Centre telephony and technology.
- Knowledge of Customer Service principles and practices
- Good data entry and typing skills.
- Knowledge in administrative & clerical processes.
- Possess good communication and interpersonal skills
- Able to work with datelines and pressure
- On the job training provided
- Good working attitude and self-motivated

Cindy Char Sin Yi

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil St, #08-09, PLUS Building, Singapore 049705