
Call Centre Support Specialist
2 days ago
You will be supporting the Call Centre Department by answering and managing calls, faxes, and emails from members of the public, patients, staff from other government agencies, and health institutions, including internal staff.
Your role involves handling general enquiries and emergency activations with the highest service quality and operational standards.
Your duties include:
- Answering incoming and outgoing calls promptly, maintaining confidentiality in accordance with hospital policies
- Directing calls to appropriate internal and external stakeholders
- Updating contact details and relevant information in the Call Centre Enquiry System
- Handling and resolving complaints
- Performing emergency activations (e.g., Code Blue, Trauma, Acute Stroke)
- Reporting faults on telecommunication equipment
- Performing other related duties as assigned
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Call Centre Admin Officer
7 days ago
Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters. - Preparation of...
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Call Centre Admin Officer
2 days ago
Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline. **Roles & Responsibilities**: - Work closely with inter-department for any relating matters -...
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Call Centre Admin Officer
2 weeks ago
Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time**StarMed** is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...
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Clinic Call Centre
1 week ago
Singapore SPECIALIST WOMEN'S IMAGING (SINGAPORE) PTE. LTD. Full timeAs a Call Centre Executive, you will be the first point of contract for patients and referrers with the primary focuses on coordinating, scheduling and confirming appointments and handling enquires. You will also be expected to provide internal administrative support with the objective of providing the highest customer service quality. - Book appointments...
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Call Centre Admin Officer
2 weeks ago
Singapore STARMED SPECIALIST CENTRE PTE. LTD. Full time**StarMed **is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. **Roles & Responsibilities** - Provide accurate and timely information - Preparation of documents and reports - Performing administrative duties and any other duties as...
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Call Support Specialist/ Telemarketer
4 days ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesCall Support Specialist/ Telemarketer (WFH, Remote Support) - Commission basedSTAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).We want you and we would like to journey with you to help you achieve...
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Call Centre Team Leader
2 weeks ago
Singapore CONNECT CENTRE PTE. LTD. Full time**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...
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Call Centre Team Leader
2 weeks ago
Singapore Connect Centre Pte Ltd Full time**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...
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Call Centre Support
4 days ago
Singapore MAVENSIDE CONSULTING PTE. LTD. Full time**Job Highlights** - Industry: Electronics / Electrical / Software / System - Location: Ubi - 12 hours shift per day - 4 working days per week - Job Type: 1-year contract (renewable) **Responsibilities**: - ** - To call inbound customers and provide information pertaining to the required tasks allocated. - Manage & resolve customer’s feedback. - Prepare...
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Call Centre Team Leader
4 days ago
Singapore CONNECT CENTRE PTE. LTD. Full timeResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be assigned by the...