Helpdesk Support Specialist

Roles & ResponsibilitiesJob SummaryAs a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem...

Roles & ResponsibilitiesJoin a prestigious luxury brand as a Helpdesk Support Specialist! Attractive Salary Package (Basic) Location: Town Employment Type: 2 Months Contract Work Hours: Office HoursJob Responsibilities: Deliver first-level technical support to employees for hardware and software concerns. Diagnose and resolve technical issues related...

This position is recruiting for Ave Point Singapore Associate Consultant for Helpdesk Support Specialist x 1 Respond to cases via multiple channels such as hotline, email, online forms, chatbot, portal or case management system. Perform basic troubleshooting based on SOP and guides Escalate tickets to next level and ensure resolution within Service Level...

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor) Project support as assigned or requested. ...

Roles & ResponsibilitiesResponsibilities: Support the day-to-day technical helpdesk operations. Handle complex incidents and coordinate with L2 teams to ensure resolution within the agreed Service Level Agreement. Oversee and monitor staff performance to ensure service level targets are met. Investigate discrepancies and complaints, taking corrective...

Roles & ResponsibilitiesExecutive IT Helpdesk Support Specialist · Have at least a degree in Information Technology or equivalent in relevant discipline· Familiar with Level 1 & 2 Support and its escalation as well as providing incident reports or other reporting on a timing matter.· Have at least 2+ years of experience desktop, laptops, mobile device,...

Job Summary We are seeking a skilled IT Helpdesk Support professional to join our team at HCL SINGAPORE PTE. LTD. As an IT Helpdesk Support, you will be the first point of contact for customer calls and queries, providing basic first-level technical support and troubleshooting. Key ResponsibilitiesProvide excellent customer service, focusing on listening,...

The System Support and Operations Specialist will play a crucial role in the Singapore Administration Department, System Operation and Field Support section. Key responsibilities include:Job ResponsibilitiesAssist Senior HelpDesk Lead to manage and lead HelpDesk & Field Support teams.Train staffs in both HelpDesk & Field Support and vendors on various...

Job SummaryWe are seeking a skilled IT Helpdesk System Engineer to join our team at RK Recruitment Pte Ltd. As a key member of our IT department, you will be responsible for providing technical assistance and support to our corporate users. Your expertise in troubleshooting and resolving issues related to Microsoft Windows operating systems, applications,...

Roles & ResponsibilitiesJob Scope: The job holder will provide administrative and operational support to the Strategic Engagement Division, i.e. responding to queries received from internal and/or external stakeholders and handling of helpdesk services. The job holder needs to have analytical skills to understand queries received and provide appropriate...

Roles & ResponsibilitiesIT Helpdesk EngineerYou will be responsible for: Offering responsive L1/L2 IT Support to customers, ensuring timely resolution of technical issues and providing exceptional customer service. Proactively troubleshooting and administering infrastructure to maintain uninterrupted functionality, minimizing downtime,...

Roles & ResponsibilitiesA Day in the Life Provide level 1 helpdesk support to all PC & MAC users Ensure smooth on-boarding and off-boarding of end-users Facilitate repair process for IT Hardware Perform PC build and software installations Migration of user’s data, software, or computer To escalate specific requests or issues to next level for...

Job SummaryAs a key member of the Mizuho Bank Singapore Administration Department, the successful candidate will be responsible for providing exceptional technical support and field services to our customers. This role involves managing HelpDesk & Field Support, leading and training staff, and performing daily/ad-hoc tasks.ResponsibilitiesAssist the Senior...

About CGSICGS International Securities Pte. Ltd. is a leading integrated financial services provider in Asia, ranked among the top securities houses in the region.The company taps on its global and ASEAN insights to offer a range of financial services, including equities trading, wealth management, investment banking, and fixed income.CGSI is trusted by over...

As a Senior IT Support Specialist at KPMG - Singapore, you will play a vital role in ensuring the smooth delivery of services to end-users.The estimated salary for this position is SGD 6,500 - 8,000 per month, based on the company's compensation package and industry standards.About the Role:We are seeking an experienced Helpdesk Support Engineer to join our...

Roles & ResponsibilitiesAbout CGSICGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management,...

Job Overview:Cultivar Asia Pte Ltd is a pioneering company in the automation industry, revolutionizing the cleaning industry with cutting-edge robotic solutions. As they continue to expand globally, they seek a seasoned Sales HelpDesk Manager to lead their sales support team.Key Responsibilities:Lead and guide the Sales Helpdesk Team, fostering a culture of...

Roles & ResponsibilitiesKey Responsibilities:· Respond to helpdesk emails, and phone calls from end-users regarding IT issues, questions, and requests.· Diagnose and troubleshoot hardware, software, and network problems, guiding users through resolution steps or performing hands-on support as needed.· Provide remote assistance to users for software...

Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Anacle Systems Limited. The successful candidate will be responsible for providing exceptional customer support and resolving technical issues in a timely and efficient manner.Key Responsibilities:Act as the primary point of contact for customers, providing technical support...

Company OverviewPhillip Securities is a leading financial services company that requires skilled professionals to support its trading application.Job DescriptionWe are seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for managing resources to handle trading application and helpdesk support for...