IT Helpdesk Infrastructure Specialist

3 weeks ago


Singapore RK RECRUITMENT PTE. LTD. Full time
Job Summary

We are seeking a skilled IT Helpdesk System Engineer to join our team at RK Recruitment Pte Ltd. As a key member of our IT department, you will be responsible for providing technical assistance and support to our corporate users. Your expertise in troubleshooting and resolving issues related to Microsoft Windows operating systems, applications, and networking devices will be essential to the success of our team.

Key Responsibilities
  • Deliver exceptional IT helpdesk and end-user support to our corporate users
  • Offer technical assistance for desktops, laptops, iPads, and in-house applications
  • Maintain and resolve issues related to various Microsoft Windows operating systems and applications
  • Troubleshoot and maintain networking devices, including switches, routers, and firewalls
  • Oversee the deployment of workstations and other IT equipment
  • Manage the administration of VMware, Microsoft Windows Server, Active Directory, Exchange, and MS SQL
  • Supervise the inventory of IT hardware and software
  • Assist with the procurement of IT hardware and related administrative tasks
  • Coordinate with external vendors to resolve IT issues

Requirements
  • Diploma / Degree in Information Technology
  • Skills, knowledge, and 2-3 years of relevant work experience in desktop, laptop, and mobile devices hardware and software, Office 365 / Exchange Administration, various MS Windows OS and applications, MS Windows servers and Active Directory, MS SQL, network and security, and backup hardware and software

Please submit your updated resume using the APPLY NOW BUTTON.

We look forward to reviewing your application.



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