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Helpdesk Support Specialist

2 months ago

Singapore LUXURY CAREERS PTE. LTD. Full time
Roles & Responsibilities

Join a prestigious luxury brand as a Helpdesk Support Specialist

  • Attractive Salary Package (Basic)
  • Location: Town
  • Employment Type: 2 Months Contract
  • Work Hours: Office Hours

Job Responsibilities:

  • Deliver first-level technical support to employees for hardware and software concerns.
  • Diagnose and resolve technical issues related to computer systems, printers, and network connections.
  • Assist with the setup and configuration of IT equipment, including computers, peripherals, and software applications.
  • Develop and maintain documentation for IT processes and procedures.
  • Ensure adherence to data security and backup protocols.

Job Requirement:

  • Diploma in Information Technology or a related discipline (or equivalent experience).
  • 1-2 years of experience in IT support or a comparable role.
  • Solid understanding of computer systems, networks, and troubleshooting methods.
  • Strong communication and interpersonal skills.
  • Capable of working independently as well as collaboratively within a team.

If you are interested in applying for this role, please submit your detailed resume in MS Word format, along with a recent photograph, to sherting.neo@luxury-careers.com.

EA Personnel : R24124899

EA Licence : 22C1376


Tell employers what skills you have

helpdesk support
Troubleshooting
Hardware
Ticketing
Service Management
Interpersonal Skills
High Availability
Information Technology
Access Control
MS Word
Service Desk
Help Desk Support
Windows
Wireless Networking
Customer Service
Technical Support