Helpdesk support executive
2 weeks ago
As a Helpdesk at FACT System Malaysia, you will wear many hats and have the opportunity to progress within the company. FACT System Malaysia provides best-of-class ERP (Enterprise Resource Planning) software solutions to clients from a broad range of industries. You will work in our Implementation and Support team to deliver high-quality customer service to our clients and learn about the entire post-sales process. Key Responsibilities Pre-implementation Requirement Gathering, Business Process Mapping, and Functional Requirements Documentation (FRD) of clients’ accounting and business processes. System Setup, Configuration & Implementation of ERP software on client computers. End-User Training & Post Implementation Helpdesk Support for clients facing technical or functional issues with the software. Basic Requirements A high degree of technical competency with computer systems and software. Solid foundational accounting knowledge. Excellent communication skills and client management skills. Fluency in English and Malay (spoken & written). Diploma or Bachelor’s Degree in Accounting and IT field. Have your own transportation for client visits. You will need to travel at an average of 25% of the month to do client training and implementation. Nice to Have Requirements Prior experience with Accounting Software. Prior experience with an ERP Software Development company, Reseller, Consultancy or End-User. Knowledge of Microsoft SQL or programming languages. #J-18808-Ljbffr
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Junior helpdesk support executive
2 weeks ago
Singapore Fact Software Group Full timeAs a Junior Helpdesk Support Executive at FACT Nepal, you will wear many hats and have the opportunity to progress within the company. FACT Nepal provides best-of-class ERP (Enterprise Resource Planning) software solutions to clients from a broad range of industries. You will work in our Implementation and Support team to deliver high-quality customer...
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Helpdesk Support
2 weeks ago
Singapore TSG FOOD PTE. LTD. Full timeRoles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description: Responding to incident requests/enquiries/solutions via email under ticketing system or...
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Helpdesk Support
2 months ago
Singapore THONG SIEK FOOD INDUSTRY PTE LTD Full timeRoles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor) Project support as assigned or requested. ...
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Helpdesk support specialist
2 weeks ago
Singapore Avepoint Full timeSecuring the Future with Ave Point Ave Point is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added...
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IT Helpdesk Support Specialist
6 days ago
Singapore KPMG SERVICES PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled IT Helpdesk Support Specialist to join our team at KPMG Services Pte. Ltd.About the RoleThe successful candidate will be responsible for providing timely and effective technical support to end-users, ensuring a smooth delivery of services through various available channels.Key Responsibilities:Provide prompt and...
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IT Executive
5 months ago
Singapore KINGSMEN CREATIVES LTD. Full timeRoles & ResponsibilitiesA Day in the Life Provide level 1 helpdesk support to all PC & MAC users Ensure smooth on-boarding and off-boarding of end-users Facilitate repair process for IT Hardware Perform PC build and software installations Migration of user’s data, software, or computer To escalate specific requests or issues to next level for...
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HelpDesk Customer Support
2 weeks ago
Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesJob Desccription:We are seeking a dedicated and customer-focused HelpDesk Customer Support Consultant to provide exceptional first-level support to users through calls, emails, and chat. This role involves managing public-facing inquiries, resolving issues, and liaising with internal teams to ensure timely resolution. The ideal...
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IT Helpdesk Engineer
12 hours ago
Singapore MAVENTREE TECHNOLOGY PTE. LTD. Full timeRoles & Responsibilities Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system. To configure, install, support, and maintain IT hardware and software – PCs, laptops, and mobile devices, printer/copiers....
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Helpdesk Support
7 days ago
Singapore TSG FOOD PTE. LTD. Full time $2,800 - $3,100Job Purpose: Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices. Job Description: Responding to incident requests/enquiries/solutions via email under ticketing system or phone. Providing...
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Helpdesk Support Specialist
2 weeks ago
Singapore THONG SIEK FOOD INDUSTRY PTE LTD Full time**Job Overview**THONG SIEK FOOD INDUSTRY PTE LTD is seeking a highly skilled Helpdesk Support specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to end-users who are using company systems and need help completing tasks or troubleshooting problems.Key Responsibilities:Provide...
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Helpdesk Support Specialist
5 days ago
Singapore SYSTEMS DESIGN PTE LTD Full timeCompany OverviewSYSTEMS DESIGN PTE LTD is a leading IT solutions provider that offers comprehensive support services to its clients. Our team of experts is dedicated to delivering high-quality solutions that meet the evolving needs of our customers.Job Description:We are seeking an experienced Helpdesk Support Specialist to join our team. As a Helpdesk...
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G01 - Helpdesk Support Specialist
3 months ago
Singapore FPT ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Support the day-to-day technical helpdesk operations. Handle complex incidents and coordinate with L2 teams to ensure resolution within the agreed Service Level Agreement. Oversee and monitor staff performance to ensure service level targets are met. Investigate discrepancies and complaints, taking corrective...
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Technical Support Specialist
2 weeks ago
Singapore SEARCH PERSONNEL PRIVATE LIMITED Full timeJob DescriptionSearch Personnel Private Limited is seeking a skilled Technical Support Specialist - IT Helpdesk to join our team. As a key member of our organization, you will be responsible for providing top-notch technical support to our clients. This exciting opportunity allows you to work in a fast-paced environment and collaborate with experienced...
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Senior Executive, DTO
1 month ago
Singapore INSTITUTE FOR HUMAN RESOURCE PROFESSIONALS LIMITED Full timeRoles & ResponsibilitiesWe are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.In addition to the salary, this position offers various benefits, including: Annual wage supplement Performance bonus Merit incrementSalary Range: $3,500 to $4,000...
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Singapore RONGDATECH PTE. LTD. On Behalf Of AvePoint Singapore Full timeThis position is recruiting for Ave Point Singapore Associate Consultant for Helpdesk Support Specialist x 1 Respond to cases via multiple channels such as hotline, email, online forms, chatbot, portal or case management system. Perform basic troubleshooting based on SOP and guides Escalate tickets to next level and ensure resolution within Service Level...
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Helpdesk Technician
4 days ago
Singapore EOS IT MANAGEMENT SOLUTIONS (SG) PTE. LTD. Full timeRoles & ResponsibilitiesWHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top...
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Support Helpdesk Administrator
2 months ago
Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Scope: The job holder will provide administrative and operational support to the Strategic Engagement Division, i.e. responding to queries received from internal and/or external stakeholders and handling of helpdesk services. The job holder needs to have analytical skills to understand queries received and provide appropriate...
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Helpdesk Operations Manager
5 days ago
Singapore FPT ASIA PACIFIC PTE. LTD. Full timeAbout the RoleAre you a skilled technical expert looking for a challenging role that requires strong problem-solving skills and leadership abilities? FPT ASIA PACIFIC PTE. LTD. is seeking an experienced Helpdesk Support Specialist to join our team.Job DescriptionWe are seeking a highly motivated and organized individual with a strong background in technical...
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Helpdesk Support Specialist
2 weeks ago
Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full timeCompany OverviewSmart IMS Inc provides cutting-edge digital technology and cloud transformation services to clients across the globe.We are a trusted technology and business partner of leading MNCs, including Global Investment Banks. Our company is certified as a Microsoft Gold Partner, Oracle Platinum Partner, and AWS MSP Partner.About the RoleThis Helpdesk...
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IT Helpdesk Team Lead
2 months ago
Singapore CGS INTERNATIONAL SECURITIES SINGAPORE PTE. LTD. Full timeAbout CGSICGS International Securities Pte. Ltd. is a leading integrated financial services provider in Asia, ranked among the top securities houses in the region.The company taps on its global and ASEAN insights to offer a range of financial services, including equities trading, wealth management, investment banking, and fixed income.CGSI is trusted by over...