Manager, Helpdesk Team Lead

About CGSICGS International Securities Pte. Ltd. is a leading integrated financial services provider in Asia, ranked among the top securities houses in the region.The company taps on its global and ASEAN insights to offer a range of financial services, including equities trading, wealth management, investment banking, and fixed income.CGSI is trusted by over...

Job Overview:Cultivar Asia Pte Ltd, a leading player in the automation industry, is seeking a Sales HelpDesk Manager to join their team. The company is revolutionizing the cleaning industry with advanced robotic solutions that address manpower challenges.Key Responsibilities:Team Leadership:Lead and guide the Sales Helpdesk Team, fostering a culture of...

Job Overview:Cultivar Asia Pte Ltd is a pioneering company in the automation industry, revolutionizing the cleaning industry with cutting-edge robotic solutions. As they continue to expand globally, they seek a seasoned Sales HelpDesk Manager to lead their sales support team.Key Responsibilities:Lead and guide the Sales Helpdesk Team, fostering a culture of...

Job Overview:Cultivar Asia Pte Ltd (EA License 19C9782) is a leading company in the automation industry, revolutionizing the cleaning industry with cutting-edge robotic solutions. As they continue to grow, they are seeking a Sales HelpDesk Manager to join their team.Key Responsibilities:Team Leadership:Oversee and guide the Sales Helpdesk Team, fostering a...

Job SummaryWe are seeking a highly skilled and experienced Helpdesk Support Specialist to join our team at Cognizant. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our customers, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesMonitor and respond to incoming support requests and...

Roles & ResponsibilitiesJob SummaryAs a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem...

Roles & ResponsibilitiesIT Helpdesk EngineerYou will be responsible for: Offering responsive L1/L2 IT Support to customers, ensuring timely resolution of technical issues and providing exceptional customer service. Proactively troubleshooting and administering infrastructure to maintain uninterrupted functionality, minimizing downtime,...

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor) Project support as assigned or requested. ...

Roles & ResponsibilitiesA Day in the Life Provide level 1 helpdesk support to all PC & MAC users Ensure smooth on-boarding and off-boarding of end-users Facilitate repair process for IT Hardware Perform PC build and software installations Migration of user’s data, software, or computer To escalate specific requests or issues to next level for...

Role Responsibilities: Monitor mailbox for incoming support requests and inquiries. Perform simple triage of support tickets, categorizing and prioritizing them based on urgency and impact. Perform verification checks after deployment of fixes or updates to ensure successful resolution of reported issues. Monitor and observe system alerts or out of the...

Job SummaryAs a Helpdesk Manager - Implementation & Client Services at OCBC Bank, you will be responsible for ensuring timely and accurate responses to queries received from various stakeholders. This role requires strong interpersonal and communication skills, as well as the ability to work independently and as part of a team.Key ResponsibilitiesManage...

Job SummaryWe are seeking a skilled IT Helpdesk System Engineer to join our team at RK Recruitment Pte Ltd. As a key member of our IT department, you will be responsible for providing technical assistance and support to our corporate users. Your expertise in troubleshooting and resolving issues related to Microsoft Windows operating systems, applications,...

Roles & ResponsibilitiesThe Helpdesk Support Engineer is an important member of KPMG SG’s ITS department. They serve as the first point of contact for end-users experiencing technical issues with their computer systems, software applications, or hardware peripherals, ensuring a prompt, effective, and smooth delivery of services to the end users.Primary...

Roles & ResponsibilitiesJoin a prestigious luxury brand as a Helpdesk Support Specialist! Attractive Salary Package (Basic) Location: Town Employment Type: 2 Months Contract Work Hours: Office HoursJob Responsibilities: Deliver first-level technical support to employees for hardware and software concerns. Diagnose and resolve technical issues related...

Roles & ResponsibilitiesJob Description & Requirements 5 years of experience in Helpdesk support, maintenance, and basic infrastructure/network troubleshooting. Knowledge of ITIL processes and practices. Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols. Strong technical knowledge of desktop...

Job SummaryWe are seeking a skilled Helpdesk Support Specialist to join our team at THONG SIEK FOOD INDUSTRY PTE LTD. The successful candidate will provide technical assistance and support to end-users who are using company systems, ensuring seamless operations and resolving technical issues efficiently.Key Responsibilities:Project support as assigned or...

Roles & ResponsibilitiesOnly Singaporean needs to apply.Reporting to Ops Lead, acting as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.Job Scope:Technical Support & Troubleshooting:Provide timely and accurate support for hardware and software issues on...

Roles & ResponsibilitiesActing as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.Technical Support & Troubleshooting:Provide timely and accurate support for hardware and software issues on client laptops.Diagnose, troubleshoot, and resolve laptop-related...

Roles & Responsibilitieso Acting as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.o Technical Support & Troubleshooting:§ Provide timely and accurate support for hardware and software issues on client laptops.§ Diagnose, troubleshoot, and resolve...

Roles & ResponsibilitiesExecutive IT Helpdesk Support Specialist · Have at least a degree in Information Technology or equivalent in relevant discipline· Familiar with Level 1 & 2 Support and its escalation as well as providing incident reports or other reporting on a timing matter.· Have at least 2+ years of experience desktop, laptops, mobile device,...